NetZero
HVAC Service and Maintenance Manager
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Service and Maintenance Manager | HVAC
We are recruiting a technically strong HVAC professional to lead service and maintenance operations within a small, friendly and growing business serving commercial and domestic clients.
You will need hands-on experience servicing, maintaining, diagnosing and repairing HVAC equipment, alongside experience leading and supporting engineers. Equipment includes air conditioning, chillers, air handling units, ventilation and commercial heating.
This opportunity would suit an experienced Service and Maintenance Manager or an HVAC Engineer or Supervisor with team leadership experience who is ready to progress.
The role
You will combine practical site work with responsibility for the engineering team, customer relationships and the successful delivery of maintenance contracts.
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Key responsibilities include:
- Lead and support a small team of HVAC maintenance engineers, providing technical guidance and helping develop their skills.
- Coordinate planned preventative maintenance, reactive callouts and remedial works across multiple sites.
- Remain hands-on, carrying out technical work and supporting fault finding and repairs when required.
- Manage a portfolio of commercial clients, maintaining strong relationships and identifying opportunities to grow the service.
- Prepare accurate, commercially competitive quotations for service contracts and remedial works, alongside tender submissions.
- Coordinate materials, parts and equipment through the maintenance management software.
- Monitor service performance and operational KPIs, reporting to the directors.
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What we are looking for
- A proven technical background in HVAC service and maintenance.
- Experience supervising or managing engineers.
- Strong fault-finding, problem-solving and organisational skills.
- Experience preparing quotations and managing service contracts.
- Confidence dealing with customers and coordinating work across multiple sites.
- Good IT skills and familiarity with maintenance management systems.
- A full driving licence.
Relevant HVAC qualifications, F-Gas certification, SSSTS and a CSCS card would be advantageous.
The opportunity
Join a growing team where you can influence how the service and maintenance operation develops, take ownership of delivery and make a direct contribution to the business’s future growth.
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