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At CDW, we make it happen, together.
Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Role Overview
This is a hybrid remote role primarily responsible for managing complex customer project rollouts. The position involves working directly with customers, third-party installers, suppliers, and internal stakeholders to ensure successful delivery and execution.
Responsibilities
- Collaborate with the Project Manager and ISR to schedule project orders.
- Maintain customer rollout schedules.
- Allocate stock to project orders and create manual project orders when needed.
- Schedule deliveries according to project timelines.
- Track orders and manage failed deliveries or DOA issues.
- Work closely with internal stakeholders to support order processing.
- Provide weekly stock control reports, including forecasting and back-order tracking.
- Generate daily shipment reports with serial numbers.
- Monitor open orders and resolve issues promptly.
- Assist with risk management alongside the Project Manager.
Requirements
- Strong Excel capability.
- Ability to plan work and meet deadlines.
- Highly detail-oriented.
- Excellent attention to detail.
- Strong drive, ambition, and tenacity.
- Good time management skills.
- Positive attitude and adaptability to change.
- Effective relationship and stakeholder management skills.
- Commercial awareness.
- In-depth knowledge of CDW products/services.
- Self-starter with the ability to work independently.
- Strong knowledge of Microsoft 365 tools (Word, Excel, Outlook, PowerPoint, PowerAutomate, SharePoint).
- Uphold CDW values, standards, and policies, including the CDW Way and Code of Ethics.
- Maintain customer focus and report issues or feedback promptly.
- Comply with information security and data protection policies, including safeguarding information assets and reporting security weaknesses.
- Commit to ongoing development of information security awareness and knowledge.
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CDW is committed to being an AI-fluent organization
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
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About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
Equal Opportunity Employer
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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