CSI GLOBAL LTD
IAM Business Analyst
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IAM Business Analyst
Location: London (2 days WFO)
Job Description
Job Summary
The IAM Business Analyst will support the design, implementation, and optimization of enterprise-level identity and access management solutions. This role involves gathering requirements, documenting IAM processes, analyzing user entitlements, supporting access governance activities, and collaborating with technical IAM engineering teams to ensure secure and compliant access across the organization.
Key Responsibilities
- Collect and document business requirements for IAM and access governance projects.
- Analyze identity lifecycle processes and recommend improvements.
- Maintain the role model (RBAC/ABAC) and ensure least privilege access.
- Support periodic access reviews, Segregation of Duties (SoD) checks, and audit activities.
- Work with IAM engineering teams to integrate applications into SSO/MFA platforms.
- Create BRDs, FSDs, process maps, user stories, and UAT scripts.
- Perform data analysis on user access, entitlements, and role assignments.
- Collaborate with stakeholders such as application owners, security teams, and auditors.
- Ensure IAM processes comply with standards like SOX, ISO27001, GDPR, and internal policies.
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Business Analysis Skills
- Requirement gathering & stakeholder management
- Process mapping (AsIs / ToBe)
- Writing BRDs, FRDs, Use Cases, user stories
- Gap analysis
- UAT planning & execution
IAM Domain Skills
- Identity lifecycle management (ILM / JML processes)
- Access governance & certification
- RBAC, ABAC, PBAC design
- SSO, MFA, federation protocols (SAML, OAuth, OIDC)
- Privileged Access Management (PAM)
- SoD (Segregation of Duties) analysis
- Directory services (AD, Azure AD / Entra ID)
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Qualifications
- Bachelor’s degree in Computer Science, Information Security, or related field.
- 5–8 years of experience in Business Analysis, preferably in IAM and Cybersecurity.
- Experience with identity governance platforms (Okta, PingOne).
- Strong understanding of authentication, authorization, SSO, MFA, directory services.
- Experience documenting business requirements, process flows, and technical specs.
- Strong analytical, communication, and documentation skills.
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