Andras Hotels
IBIS City Centre - Night Manager
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Job Description
Location
100 Castle St
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
The Night Supervisor is instrumental in overseeing the running of the hotel from sunset to sunrise. This is a hands-on role managing the guest expectations and ensuring the standards of the brand are maintained. As a Night Supervisor, particular emphasis is placed upon maintaining the security of the hotel and you may at times assist other departments to ensure an excellent service is provided to our guests.
Hours: 40 per week
What We Offer
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About The Role
Your Day to Day
- Communicate handover information to all departments daily.
- Ensure all staff are trained to the standards agreed.
- Participate in any training & development, including the creating of training plans for your department.
- Review progress of all staff at agreed time period and maintain records.
- Comply with the hotel health & safety policy & assist management to comply with all legal Health & Safety requirements & report any breach of the policy.
- Comply with the hotel fair employment policy & assist management in implementation of this policy & report any breach of the policy.
- Communicate all relevant information to management & other departments promptly & accurately.
- Be aware of all emergency panels in reception & evacuation procedures.
- Maintain a good working relationship with all departments.
- Security of the hotel building at night, floor walks and noise control.
- Ensure the cleaning of the hotel public areas to appropriate standards.
- Ensure that all staff report for duty on time in the correct uniform & groomed to the agreed standards.
- Be aware of future business & ensure proper planning is in place to meet guest’s expectations.
- Ensure all sales are accurately recorded through agreed hotel procedures.
- Ensure all payments are received & recorded accurately through the agreed hotel procedures.
- Investigate & report & inaccuracies in reception and bar staff banking.
- Ensure all and ensure all staff follow the departmental procedures.
- Comply with all reasonable request from management.
- Resolve problems & complaints in an effective manner to the hotels & guests’ satisfaction or communicate the matter to management.
- Ensure all stock necessary for the running of your department are in place & sufficient back up to meet the business needs. (Vending, F&B, Breakfast).
- Report any stock discrepancies to management at the earliest point.
- Minimise wastage.
- Ensure safekeeping of company property and guest property.
- Be responsible for the high level of cleanliness in your work environment.
- Recttify or report to management any problem which may be detrimental to the hotels business or customer opinion of the hotel.
- Support all departments through peak periods.
- Using of Quore on a daily basis for all department’s issues.
- Put procedures in place to reduce energy cost in night-time.
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How Do I Deliver This?
"Heartist Transforming" - Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.
AccorHotels Sees a “Heartist” In Each Employee — a Master Of The Art Of Hospitality Who Serves Others From The Heart, With Curiosity And Inventiveness And Therefore Always Strive To
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- Make guests feel welcome
- Make guests feel heart-warmed
- Make guests feel incredible
- Make guests feel like they belong.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company. Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Required Criteria
- Excellent Communication skills
- Professional Attitude and Image
- Cash Handling experience
- Previous bar experience
- Experience working in front office/reception as a supervisor or above for at least 6 months
Desired Criteria
- Minimum 6 months managerial experience
- 1 year managerial experience in a similar role
Closing Date
Wednesday 14th October, 2026
Contract Type
fulltime
Salary
Up to £16.64 Hourly
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