GDST (The Girls' Day School Trust)
ICT Firstline Technician
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Employer: Wimbledon High School - GDST Location: London, Greater London Contract Type: Permanent Hours: Full Time, Term Time Salary: FTE £29,750 - £31,200 / Pro-rata £24,258 - £25,440
Posted: 4th September 2026 Start Date: As Soon As Possible Expires: 21st September 2026 09:00 AM Job ID: 1572212
Contract Term: Permanent
Hours: Full-Time / Term Time will be considered
Salary: FTE £29,750 - £31,200 / Pro-rata £24,258 - £25,440 depending on experience
Required: As soon as possible
The Role
We are looking for an enthusiastic and customer-focused individual with a strong interest in technology and delivering excellent service. This is an ideal opportunity for someone looking to develop their career in ICT within a supportive school environment.
As an ICT First Line Technician at Wimbledon High School, you will be a key member of the ICT team, providing first-line support to staff and students. Working under the direction of senior ICT colleagues, you will help resolve day-to-day technical issues, ensure support requests are handled efficiently, and contribute to the smooth running of the school's technology services.
You will manage helpdesk tickets, diagnose and resolve routine technical faults, install and configure hardware and software, support Windows and Apple devices, and assist with maintenance, upgrades and equipment repairs. You will also support printers, network-connected devices, and audio-visual equipment for assemblies, events, and visiting speakers. More complex issues will be referred to senior members of the ICT team, who will provide guidance and support as required.
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We are seeking someone with experience in a customer service, helpdesk, or entry-level ICT support role who is keen to broaden their technical skills and knowledge. You will be organised, approachable, and eager to learn, with strong communication skills and a positive, solutions-focused attitude. The ability to work through routine issues independently, follow established procedures, and recognise when to seek guidance or escalate a problem is essential.
This role offers an excellent opportunity to gain hands-on experience across a broad range of technologies while developing your skills within a collaborative and experienced ICT team.
About Wimbledon High School
Since 1880, Wimbledon High School GDST has been educating girls to go out into the world and make a difference. Our acclaimed pastoral programme GROW, enriching co-curricular opportunities, character-forging partnerships, and our ‘playful scholarship' approach to academic life make for a compelling environment where every individual can flourish and be herself. Located in the heart of Wimbledon, we are less than 20 minutes from central London.
Benefits
As part of the Girls' Day School Trust, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as:
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- Competitive salaries and pay progression
- Access to extensive professional development opportunities
- GDST Flexible Pension Plan
- Training grants for qualifications
- Free life assurance benefit
- A discount of up to 50% on fees for children at GDST schools
- Interest-free loans for training, computer purchase loans, and travel season tickets
- Cycle to Work scheme
- Competitive terms and conditions of employment
The closing date for applications will be 9.00am on Monday 21st September 2026.
Interviews will take place on Wednesday 30th September 2026.
We are an equal opportunity employer and welcome applications from all qualified individuals. To be eligible for employment, candidates must provide proof of their right to work in the UK.
The GDST is committed to diversity, inclusion, and real change: a family where every individual is valued, respected, and included.
We are committed to the safeguarding of children and child protection screening, including online searches, will apply to this post.
Safeguarding Statement
The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
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