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Islamic Relief Worldwide

ICT Solutions & Integration Manager

Birmingham
£47.9k – £55.6k/yr
Posted about 15 hours ago
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ICT Solutions & Integration Manager

Every day, thousands of colleagues, partners, and volunteers across the Islamic Relief family rely on technology to raise funds, deliver humanitarian programs, support finance operations, collaborate globally, and make informed decisions. When our systems work well, people can focus on serving communities affected by poverty, disasters, and conflict.

We're looking for an experienced ICT Solutions & Integration Manager to ensure our technology enables our humanitarian mission. This is a senior leadership role responsible for shaping our applications landscape, integration strategy, and solution delivery capability across a global organization. The role is not limited to maintaining individual applications. It is an opportunity to provide leadership, influence strategic decisions, and help shape the future of business technology at Islamic Relief.

You will be responsible for ensuring that technology investments deliver meaningful organizational value, supporting colleagues across multiple countries and functions. You will lead a multidisciplinary team of business analysts, developers, project professionals, and application specialists, fostering a culture of collaboration, innovation, and continuous improvement.

Working closely with senior stakeholders across the organization, you will:

  • Shape the future direction of our business applications portfolio.
  • Lead the selection, implementation, and optimization of new solutions.
  • Improve integration, interoperability, and data flows across systems.
  • Simplify and rationalize technology where appropriate.
  • Ensure technology decisions balance value, risk, cost, and long-term sustainability.
  • Deliver solutions that improve the experience of staff and enable better outcomes for the people we serve.

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Who we’re looking for:

You may currently be a Solutions Manager, Applications Manager, IT Manager, Digital Systems Manager, or Technology Leader looking for an opportunity to have broader organizational influence.

We're looking for someone who can demonstrate:

  • Experience leading teams responsible for enterprise applications and digital solutions.
  • Experience delivering complex business systems and technology-enabled change.
  • Strong understanding of systems integration, business processes, and data flows.
  • The ability to engage and influence stakeholders at all levels.
  • Commercial awareness and sound judgement when balancing competing priorities.
  • A passion for building capable teams and developing people.
  • The ability to see technology through a business lens rather than a purely technical one.

Experience within the charity, humanitarian, or international development sector would be an advantage, but it is not essential.

If you are talented, reliable, service-minded, and a highly motivated professional looking to make an impact, with a strong commitment to our mission and values of sincerity, excellence, compassion, social justice, and custodianship, please apply by completing our online application form.

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Only shortlisted candidates will be contacted. We may contact candidates for telephone interviews before the closing date.

About us

Islamic Relief is a faith-inspired humanitarian aid and development agency working around the world. Our efforts help over 10 million people every year. The high quality and impact of our work means we have been awarded the Core Humanitarian Standard (CHS) certification. As full members of the INGO Accountability Charter, our excellence in transparency, good governance, and social responsibility is recognized. We are signatories to the Red Cross Code of Conduct, which sets standards and commits us to important principles of impartiality, neutrality, and independence. Find out more at https://www.islamic-relief.org/about-us/

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

  • Screening clearance
  • Proof of eligibility to live and work within the UK
  • Receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

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Location

Birmingham, England, United Kingdom

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