How your CV stacks up
Upload your CV to see how well it fits this job role
?%
An exciting opportunity has arisen for two IT Support Officers to join the infrastructure, cloud and cyber security team at West Yorkshire Pension Fund (WYPF). At WYPF we look after over £20bn of pension funds and have circa 30 clients who we undertake pension administration for as well as run financial systems and an impressive artificial intelligence tooling suite to support parts of the organisation.
We are seeking two proactive and highly organised team players to support across all aspects of infrastructure, cloud and cyber security team across the Unit and to manage, develop and report from our existing ManageEngine ServiceDesk Plus.
Key Responsibilities
- Provide support to the infrastructure, cloud and cyber security team.
- Manage, develop and report from ServiceDesk Plus.
- Ensure daily backups are completed on all servers and coordinate the secure transfer of backup tapes off-site in conjunction with our third-party provider.
- Check and upload "Tell Us Once" data, update the NI Database, process Oracle exports and Tax Code updates, and take appropriate action to resolve any issues.
- Apply problem-solving skills to evaluate and investigate issues, suggesting or implementing effective resolutions.
- Ensure desktops, printers, mobile devices, and other ICT hardware are installed correctly, efficiently, and within agreed timescales and standards.
- Maintain and update WYPF’s asset register and other hardware registers, ensuring accuracy at all times.
- Maintain a can-do attitude to IT colleagues and customers by resolving issues and proactively performing root cause analysis to reduce reoccurrence
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Note: this is not a first, second or third line support function or opportunity.
How To Apply
If you are interested in joining our team and would like some further information, please contact iain.bownass@wypf.org.uk
Employee Offer
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation.
We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
Apply
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills