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Contract Type: Permanent
Salary: Grade C SCP 5 £7,106 - SCP 6 £7,219 (Actual salary/Part time)
Hours Per Week: 10 hours per week to be worked flexibly over 5 days
Base Location: Jubilee Gardens, Droylsden
Assessment Date: To be arranged
The Role
The role of business support worker will be a varied role promoting good customer care to families who contact the children with disabilities team. Duties will include Input / extraction of information using the children’s electronic recording systems, dealing with general enquiries. The role requires the raising or orders within the procurement system in CWD team with input and reconciliation of the invoices received in CWD.
About You
You must have good communication skills, numeracy and literacy, competent in the use of a wide range of technology including Microsoft packages. Must be able to work independently, be a good team player, and have proven organisational skills. In return you will be part of a large supportive team.
About Us
Hear from Jill Colbert OBE, Director of Children’s Services
"When I first joined the council at the beginning of 2025 I was instantly charmed by the warmth, openness, and energy of my colleagues.
"The reason why I came to Tameside was because I knew we could do fantastic things for our families here.
"Whilst we’re currently a children’s service on a significant improvement journey, I’m proud of the progress we’ve made together, and this is already making a difference for our children.
"I know from the feedback from our Commissioner, Ofsted and our Strategic Improvement Partner, that families are seeing and feeling the impact of the thoughtful and compassionate support delivered by our workforce.
"We know that if we keep children at the centre of our thinking and our actions, we will create meaningful change for them that lasts.
"We are also growing and investing in our future. We have a range of specialist services for children, giving social workers quick access to expert help that makes complex decisions easier and supports better outcomes. Our Social Work Academy is led by people who bring passion to learning. We are strengthening our progression pathways so that staying in Tameside is rewarded and recognised. We have invested in innovation and improvement so that we can grow services and support for families that we can sustain, from family hubs through to complex safeguarding.
"Together, we are creating a proud, inclusive, and safe environment where great practice can truly flourish. And I feel incredibly privileged to lead this journey alongside such dedicated colleagues.
"Be a part of something great, be a part of our improvement journey and join us at Team Tameside."
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At the heart of this role is our Heart of Support Practice Approach, underpinned by the 5 C’s Compassion, Curiosity, Collaboration, Conversation and Courage. These values are the golden thread in how we work with children, families and each other. You will champion the Heart of Support and play a pivotal role in embedding systemic practice across the service.
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We are committed to safeguarding and championing the welfare of children, young people, and families. Protecting and empowering our communities is at the heart of everything we do, and we expect every member of our team to share that commitment and help us make a meaningful difference.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English in the person specification
The post requires an enhanced DBS check from the Disclosure and Barring Service.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
For an informal discussion please contact Lynne Barnett on 0161 342 5599 or e-mail lynne.barnett@tameside.gov.uk
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