Imaging Administrator | Norwich | Full Time | Permanent | £24,882 per annum

Excellent Benefits Included

Join a Team Where Exceptional Patient Care Starts Behind the Scenes

Spire Norwich Hospital is looking for an organised, customer-focused Imaging Administrator to join our busy and supportive Radiology Department. If you're a highly organised administrator who enjoys working in a fast-paced environment and making a real difference to the patient journey, we'd love to hear from you.

As the first point of contact for many patients, you'll play a vital role in ensuring our Radiology services run smoothly, delivering an outstanding experience from appointment booking through to report management.

Duties and Responsibilities

As an Imaging Administrator, you'll provide essential administrative support to our multidisciplinary radiology team by:

• Managing and coordinating radiology appointments in line with departmental procedures.
• Contacting patients to arrange bookings and supporting them throughout their journey.
• Liaising with consultants, clinicians, and hospital departments to ensure efficient service delivery.
• Processing radiology reports and ensuring timely distribution to the relevant recipients.
• Providing pricing information and estimates for self-pay patients.
• Maintaining accurate patient records across hospital and radiology information systems.
• Collecting, collating, and reporting activity data, including NHS and BUPA reporting requirements.
• Supporting general departmental administration including filing, document management, and correspondence.
• Ensuring compliance with data protection, confidentiality, and information governance standards.
• Contributing to quality improvement initiatives and supporting the training and induction of new colleagues.