Milton Keynes University Hospital NHS Foundation Trust
Imaging Booking Co-ordinator
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Imaging Booking Coordinator
Department
Imaging
Salary
Band 3, £25,760 - £27,476 Per annum pro rata
Hours
Full time, 37.5 per week, all MKUH roles will be considered for flexible working
About the Role
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
You will play a key role in delivering an efficient, effective, and patient-focused appointment and reception service within the Imaging Department. This multifaceted role involves managing appointment requests from Health Centres, GPs, Outpatient Clinics, and Wards, as well as handling referrals and bookings for a wide range of imaging modalities, including CT, DEXA, MRI, Ultrasound, and X-ray.
As a central member of the Imaging Administration & Clerical team, you will be responsible for booking both new and follow-up appointments, coordinating list set-ups, managing amendments and cancellations, and supporting patients throughout their imaging pathway.
You will also provide a professional and welcoming front-of-house reception service, handling face-to-face and telephone enquiries with care, accuracy, and empathy.
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Please note: We are unable to offer sponsorship for this role.
Key Responsibilities
- Ensuring that patients are scheduled in line with the Trust’s Access Policy and national NHS targets, supporting timely and equitable access to imaging services.
- Liaising confidently with patients, clinical teams, and referrers, dealing with a variety of queries and ensuring a high standard of customer service is consistently delivered.
- Contributing to administrative tasks such as updating booking protocols, supporting pathway changes, participating in training activities.
- Working hours are rostered across a 7-day week, between 08:00 and 20:00, in line with service needs.
About Us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
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We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Application
Interview date: 29 October 2026
For further details / informal visits contact:
- Name: Rebecca Ritchie
- Job title: Deputy Office Manager
- Imaging Email address: rebecca.ritchie@mkuh.nhs.uk
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