Borderless
Immigration Caseworker
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About Borderless
Borderless is simplifying the complexity of global immigration, starting with the UK.
Immigration is one of the most important - and most broken - systems in the global economy. It’s shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.
Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.
Backed by Entrepreneur First and Backed.VC, we’re already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.
Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
Role: Immigration Case Worker
We’re growing fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker, you’ll play a key role in supporting our Immigration Advisors by managing core casework that ensures efficient, high-quality visa submissions and sponsorship applications.
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You’ll be part of a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to keep our customer journeys seamless and compliant.
What You’ll Be Doing
- Draft accurate and efficient casework for immigration submissions
- Ensure high standards in application quality and turnaround time
- Track submission metrics such as approvals vs. rejections
- Use our Borderless platform
- Collaborate with key teams across the business to resolve blockers and improve workflows
You Should Apply If
- You have great attention to detail and consistently catch small errors others miss
- You thrive in fast-paced environments and can work quickly without sacrificing accuracy
- You’re a problem-solver who spots inefficiencies and proposes practical improvements
- You can prioritise competing tasks and manage your time independently
- You’re comfortable communicating complex topics simply and clearly
- One more here - customer obsessed
- Experience in immigration casework, legal support, or similar fields
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Interview Process
- 30 min screening call with Talent
- 45 min interview with Senior Product Operations Manager
- In person final interview with the team and hiring manager
Benefits
- 3 days in office, 2 days remote
- Monthly company in-office lunches
- Monthly company team events
- Annual offsite (our last one was in Palma!)
- Comprehensive private medical insurance.
Holidays & Remote Work
- 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays
- 1-week work-from-anywhere policy
Growth & Development
- £500 annual Learning & Development budget
- 6-month performance reviews and promotion opportunities
Equipment & Other Perks
- Laptop and peripherals — whatever you need to work effectively
- Cycle to Work scheme
- Employer pension contributions via Smart Pension
- Access to Spill (mental health support)
- Gym in Shoreditch Exchange
- Onsite barista
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