University of Warwick
Immigration Services Officer (111957-0726)
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About The Role
Informal Queries
For informal queries about the role, please contact Tom Such (Head of People Insight and Operational Excellence) at Thomas.Such@warwick.ac.uk.
Flexible Working
We will consider applications for employment on a part-time basis. In particular, we welcome applications from candidates seeking a minimum of 21.9 hours per week (0.6 FTE).
This is an opportunity to take a leading operational role within the University’s Employee Mobility and Immigration Services Team, helping to deliver a high-quality, compliant and supportive immigration service for colleagues from across the world.
As Immigration Services Officer, you will provide specialist advice across sponsored visa routes, other UK work visas, visitor routes and right to work requirements. You will manage complex and sensitive cases, oversee sponsorship compliance and act as the first point of escalation for Immigration Coordinators and University departments. You will also supervise and develop members of the team, providing technical guidance, quality assurance and support with workload management.
The role combines detailed casework with broader responsibility for service quality and continuous improvement. You will help ensure that the University’s records and processes remain accurate, consistent and ready for audit, while identifying opportunities to improve guidance, systems and ways of working. You will work closely with colleagues across the People Team and the wider University, translating complex immigration requirements into clear and practical advice.
About You
You will bring strong working knowledge of UK immigration sponsorship and right to work requirements, including experience of Skilled Worker and related visa routes. You will be confident interpreting immigration rules and applying them consistently, while recognising when cases require careful judgement or escalation.
You will have experience managing complex, sensitive or high-risk cases within a regulated environment and will be comfortable balancing service needs with legal and compliance responsibilities. Strong attention to detail will be essential, alongside the ability to maintain accurate, auditable records and manage competing deadlines.
You will also be an effective and supportive team leader, able to supervise colleagues, provide technical guidance and promote consistent standards across the service. Your communication skills will enable you to explain complex requirements clearly and provide practical, accurate advice to colleagues and stakeholders at all levels.
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We are looking for someone who combines technical expertise with sound judgement, a collaborative approach and a commitment to delivering an approachable and responsive service. You will be motivated to improve processes, strengthen compliance and use systems and technology effectively to enhance the experience of both colleagues and service users.
For details on the experience and skills required, please refer to the job description attached as a PDF below.
About The Department
This role sits within the University’s newly revised Employee Mobility and Immigration Services function, part of the People Insight and Operational Excellence team within the wider People Team.
It is an exciting time to join the department as we continue to evolve our services in response to a changing institutional, employment and regulatory environment. The team is at the forefront of this work, helping to shape how the People Team responds to digital innovation, technological change, artificial intelligence and new ways of delivering efficient, effective and user-focused services.
People Insight and Operational Excellence plays an important role in supporting the continued development of the People Team and enabling the wider University to achieve its strategic objectives. This includes improving systems and processes, strengthening the use of data and technology, and developing services that are responsive to the changing needs of colleagues and the institution.
Attracting, engaging and supporting talented staff from across the world is central to the University’s ambitions. The Employee Mobility and Immigration Services function enables this by providing expert, compliant and practical support to international colleagues, managers and departments. This role offers an opportunity to join a developing service and make a direct contribution to the University’s ability to recruit and retain global talent.
About The University
We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**
Find out more about us at warwick.ac.uk/about/.
*World University Ranking 2026, Complete University Guide 2026
**Research Excellence Framework 2021
How to Apply
Closing Deadline: Wednesday 2nd September 2026 at 11:55pm (UK Time)*
To apply, please click APPLY below and submit an application form by the closing deadline.
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You will be asked to include a CV and Cover Letter. These documents should:
- Outline employment and education history (including your most recent employment).
- Demonstrate how you meet the essential and desirable criteria in the Job Description using clear examples.
Please ensure your application clearly evidences the essential criteria, as the hiring panel may not be able to shortlist your application if these are not demonstrated.**
Interview Date: 24 September 2026
Start Date: 1st October 2026
Applications must be submitted through the warwick-careers.tal.net portal before the closing deadline. We recommend completing your application form in good time, as the advert will automatically close at the deadline.
You are welcome to include any career breaks, such as parental leave, caring responsibilities, or long-term sickness absence. For guidance on how to format a cover letter, see here.
What we Offer
We Provide a Comprehensive Range Of Benefits, Including
- An attractive pension scheme.
- 30 days holiday plus University Christmas closure.
- Generous parental/adoption leave policy.
- Onsite childcare facilities.
- Excellent learning and development opportunities.
We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements.
Where possible, we offer hybrid working arrangements that combine office-based and remote working. Opportunities for hybrid working will depend on the requirements of the role, business needs of the department and can be discussed during the recruitment process.
For more information, see here.
We are proud to be a Living Wage employer.
Our Commitment to Inclusion
To find out more about our commitments to equality, diversity, and inclusion, please see: Our Commitments | University of Warwick
Job Description
JD Immigration Services Officer (111957).pdf – 148KB Opens in a new window
Right to Work in the UK
We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.
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