University of the Built Environment
Impact and Evaluation Officer

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JOB DESCRIPTION
Employment status and working hours
Permanent, full time or part time. A minimum of 28 hours per week are required and the preferred working pattern can be discussed at interview.
Full time hours at the University are 35 per week with the standard working pattern Monday to Friday from 09:00 to 17:00, with some flexibility in start/finish times.
Organisation structure
Education and Students, Widening Participation.
Your line manager will be Charlotte Thackeray, Outreach and Inclusion Lead.
Place of work flexibility
Your time will be split between the Horizons, Reading office and your home*. The exact split of days/hours is negotiable but must include a minimum of two working days each month in Horizons only on the core days (Tuesday, Wednesday, Thursday). *Working from home is only possible if your environment is suitable – please see the ‘Working from home’ section on our Careers Site for further information.
High level summary of job role
As the Impact and Evaluation Officer, you will play a key role in measuring, evidencing and communicating the impact of the University of the Built Environment's educational, access and participation, student success and progression activities.
You will lead the design and delivery of robust evaluation frameworks, undertake qualitative and quantitative analysis, and generate actionable insights that support strategic decision-making and continuous improvement. You will contribute to institutional performance monitoring, regulatory requirements, Access and Participation Plan, student outcomes improvement, and the University's mission to widen participation and enhance success within the built environment professions.
Specific job role accountabilities and responsibilities
Impact and evaluation
- Design, implement and continuously improve evaluation frameworks for institutional projects, programmes and interventions.
- Develop and adapt logic models and Theory of Change approaches to support programme planning, delivery and evaluation.
- Evaluate the effectiveness, impact and value of initiatives across the student lifecycle, including:
- Student outreach
- Access and participation activities
- Student retention and continuation
- Student attainment and achievement
- Utilise the HEAT platform to record all access, success and progression data is accurately and regularly updated.
- Ensure evaluation activity aligns with regulatory expectations, sector guidance and institutional priorities.
Data analysis and insight
- Collect, extract, clean, analyse and interpret quantitative and qualitative data from multiple sources.
- Produce dashboards, scorecards and performance reports for senior leaders and committees.
- Use statistical and evaluative techniques to assess programme effectiveness and return on investment.
- Identify patterns relating to student demographics, widening participation, protected characteristics and socio-economic indicators.
- Support the monitoring of institutional KPIs, Widening Participation Strategy and Access and Participation Plan targets.
Engagement and continuous improvement
- Ensure evaluation activities comply with data protection, ethical standards and information governance requirements.
- Engage with sector networks to identify emerging best practice in evaluation, student outcomes and widening participation.
- Represent the University at external meetings, conferences and sector events where appropriate.
- Maintain accurate records of evaluation activity, findings and recommendations.
- Support a culture of evidence-based decision making across the University.
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Other important features of the job role
- Line management responsibilities: None.
- Budget responsibility: None.
- In this role you will liaise with the following: Work collaboratively with the Analysis and Reporting team, Academic Schools, Student Services, Marketing team, Apprenticeship Teams, Business Development team, Careers team and external partners.
PERSON SPECIFICATION
E = Essential person requirement; D = Desirable person requirement
How the person requirement will be assessed:
A = Application; I = Interview; T = Test or other assessment
Please be aware that as part of safer recruitment and onboarding processes, we will seek original documentary evidence of the relevant academic and/or professional qualifications which you include within your job application. This is all part of our comprehensive pre-employment screening which also includes checking your identity, right to work, criminal record history (basic disclosure unless specified otherwise), and three years employment history. This is all part of our commitment to safeguarding our students. Keeping our students safe is a responsibility shared by everyone within the University.
Qualifications and training
- GCSE Maths and English language Grade C or 4 or above (E, A).
- Degree level qualification (E, A).
- Postgraduate qualification in evaluation, research methods, statistics, education, social sciences data analysis, impact evaluation, project management or related field (D, A).
Previous experience
- Conducting programme, project or service evaluations (E, A, I).
- Monitoring outcomes and measuring impact against objectives (E, A, I).
- Within the education sector / built environment / higher education (D, A, I).
- Supporting Access and Participation Plans or widening participation activity (D, A, I).
- Working with student lifecycle data and student outcomes metrics (D, A, I).
- Using HEAT, Power BI, Tableau, SPSS, NVivo, Qualtrics or similar platforms (D, A, I).
- Regulatory reporting and performance monitoring (D, A, I).
Behaviours and attitudes
Alignment to the University’s core values and growth mindset approach, which reflect our culture. Refer to the specific behaviours within the Competency Framework (E, I) – summarised within the careers site.
Skills, knowledge, other requirements
- Knowledge of impact evaluation methodologies (E, I, T).
- Understanding of qualitative and quantitative research methods, with the ability to analyse and interpret complex datasets (E, I, T).
- Understanding of data protection and ethical requirements relating to research and evaluation (E, I, T).
- Understanding of evidence-based decision making and performance measurement (E, I, T).
- Excellent analytical and problem-solving skills (E, I, T).
- Advanced Excel and data analysis skills (E, I, T).
- Ability to communicate complex information clearly and persuasively (E, I, T).
- Strong report-writing and presentation skills, with the ability to influence stakeholders and build effective working relationships (E, I, T).
- Strong organisational and project management skills (E, I, T).
- Ability to work independently while also contributing effectively within teams (E, I, T).
- Understanding of Theory of Change or logic model methodologies (D, A, I).
- Commitment to accuracy, continuous improvement and evidence-informed practice (D, I, T).
- Understanding of the UK higher education regulatory environment (D, I, T).
- Knowledge of Office for Students requirements, Access and Participation Plans, TEF and student outcomes measures (D, I, T).
- Understanding of challenges and opportunities relating to participation, success and progression within higher education and the built environment sector (D, I, T).
- Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology (E, I, T).
- Commitment to delivering positive outcomes for our students regardless of your area of work within the University; we want our students to be successful (E, I).
- You must be prepared to undertake mandatory online training should you be appointed. The University is regulated by the Office for Students and Ofsted, and we have specific requirements and expectations around safeguarding, Prevent, and anti-harassment and bullying. This is all part of our Competency Framework requirements (E, I).


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PAY AND BENEFITS
Salary:
Salary range £27,000 to £29,000 per annum.
Holiday:
26 days paid holiday (rising to 28 with service) plus paid bank/public holidays plus up to five paid closure days (typically between Christmas and New Year); all per holiday year Full Time Equivalent. Our holiday year runs from 1 August to 31 July. We also have a holiday buy and sell scheme in place. Sometimes the University does not need to close for five days per year and any balance (for example one day), can be used as a paid Wellbeing Day to take time out for your own physical or mental health.
Pension and life assurance:
Pensions auto-enrolment to the People’s Pension which is a default salary sacrifice scheme. You may opt out of salary sacrifice but remain in the scheme, or you may choose to opt out altogether. We provide life assurance (death in service) cover as standard to all employees.
Family-friendly policies:
Policies in place for all types of family-friendly statutory leave with enhanced pay available from day one of employment for some leave types. Access to Tax-Free Childcare (Government scheme).
Wellbeing:
Full access to the Employee Assistance Programme as well as the Thrive Mental Wellbeing app. Several employees are trained Mental Health First Aiders and can support staff. We have a wellbeing policy and we focus on five pillars of wellbeing.
Sustainable travel:
Cycle to Work and Electric Vehicle salary sacrifice schemes.
Parking:
We have locked sheds for bicycles. For cars, for Horizons based roles, we may in the future be able to offer parking on site however you must not assume this will be possible. Every now and then we may have a spare parking space become available and you can ask to join the waiting list. The University is keen wherever possible, to encourage staff to commute as sustainably as possible.
Other health related benefits:
Employer-funded Health Cash Plan (Simplyhealth) and voluntary dental insurance (Unum).
Other valuable benefits:
- Charity giving options available including one voluntary paid day, per annum.
- You will have access to a range of lifestyle discounts and everyday savings.
- We offer learning platforms including LinkedIn learning.
APPLICATIONS - THINGS TO CONSIDER
For an informal discussion about the role please contact Charlotte Thackeray on 0118 467 2496 or email c.thackeray@ube.ac.uk. For
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