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At AFG, we pursue the vision of empowering our people to build African companies into global champions. We do this by catalysing a more enabling private-sector environment for African businesses through technology. AFG is proudly home to three core brands to fulfil this mission: African Hidden Champions (AHC), the leading scaling platform for homegrown mid-sized businesses in Africa; AHEAD, an online learning community for Africa’s top young professionals looking to make an impact in African organisations; and Peralta, a marketplace that allows top African freelancers to work on projects that advance the African private sector.
At Peralta, we are building Africa’s premier marketplace for freelance talent by connecting top African professionals with businesses that need their expertise. Our mission is to unlock high-quality project opportunities for skilled talent while enabling African organisations to access flexible, reliable expertise that helps them grow. As a Peralta Impact Manager, you are the face of Peralta for your clients. You build trusted commercial relationships, understand what customers need, and guide them through the full Peralta experience, from their first conversation with us to successful project delivery and repeat business.
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12-Month Success Definition
Within your first 12 months, you will have built and managed a strong portfolio of client relationships that generates recurring, high-quality project opportunities for Peralta and meaningful value for customers.
Top Tasks
We believe in an all-hands culture at Peralta where we work closely together flexibly to achieve our goals. Your day-to-day will be focused on, but not limited to, the following:
- Build and Manage a Client Pipeline: Source, qualify, and progress B2B leads across relevant African markets. Maintain accurate client records, opportunity data, next steps, and revenue forecasts in Peralta’s sales tools.
- Lead Client Discovery and Solution Design: Build a strong understanding of each client’s goals, challenges, team needs, and budget. Translate these into a clear brief and propose the right Peralta talent, project structure, and delivery approach.
- Guide Clients Through the Peralta Journey: Act as the main client contact from the first conversation through onboarding, contracting, project kick-off, delivery, completion, feedback, invoicing, and follow-up. Ensure each customer knows how to access and get value from Peralta.
- Drive Gig Sales and Repeat Business: Close projects, monitor the value of gigs sold, and identify opportunities for extensions, repeat projects, and broader client relationships. You will be incentivised based on the value of gigs you sell.
- Coordinate Excellent Project Delivery: Work closely with Peralta’s talent and delivery teams to ensure strong talent matching, clear expectations, responsive communication, and high-quality client outcomes. Resolve risks early and keep clients informed.
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Role Persona
I take ownership of the full customer relationship. I do not hand off a client after making a sale. I stay close enough to ensure they receive value, return when they need support again, and see Peralta as a trusted partner.
I combine empathy with commercial discipline. I listen carefully, communicate clearly, manage expectations, and keep momentum through every stage of the client journey.
I am eager to learn. I value structured training, use feedback to improve quickly, and want to build out a career in B2B sales, account management, and Africa’s growing digital services economy.
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