Planisware
Implementation Consultant
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Implementation Consultant
Planisware UK | Professional Services (Orchestra Product Focus)
Location: MediaCityUK, Salford, On Site
Employment type: Permanent, Full-time
Travel: Some UK customer travel, with occasional international travel as required
About the role
As an Implementation Consultant at Planisware, you will play a key role in delivering successful Planisware implementations for our customers.
Working as part of our Professional Services team, you will partner closely with customers to understand their business processes, challenges and objectives, and translate these into practical, high-quality solutions using Planisware.
This is a hands-on consulting role combining business analysis, solution design, system configuration, and customer engagement. You will guide customers through the implementation journey, from requirements and fit-to-standard workshops through configuration, testing, training, go-live, and transition into ongoing support.
Our UK delivery approach places particular emphasis on clear scope, fit-to-standard thinking, strong customer engagement, and delivering sustainable solutions rather than unnecessary customisation.
What you'll do
Customer discovery & consulting
- Build strong, trusted relationships with customer stakeholders throughout the implementation.
- Facilitate workshops to understand business processes, challenges, and desired outcomes.
- Ask the right questions to distinguish genuine business requirements from existing ways of working.
- Help customers understand Planisware capabilities and recommend practical approaches aligned with product capabilities and leading practices.
- Confidently challenge requirements where a simpler or more sustainable solution would deliver a better outcome.
Solution design & configuration
- Translate business requirements into clear functional and technical solution designs.
- Configure Planisware solutions to meet agreed customer requirements.
- Take ownership of defined functional areas or implementation workstreams.
- Demonstrate configured functionality to customers and incorporate feedback within the agreed scope.
- Maintain clear implementation documentation and configuration records.
- Consider maintainability, usability, and long-term customer adoption when designing solutions.
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Testing, deployment & adoption
- Perform functional testing of configured solutions.
- Support customers with User Acceptance Testing, issue resolution, and readiness for go-live.
- Support data migration and data validation activities where required.
- Deliver customer system overviews, knowledge transfer, and train-the-trainer sessions.
- Support deployment, go-live, and transition into ongoing support.
- Help customers develop the knowledge and confidence to manage their solution effectively.
Delivery ownership
- Take ownership of your allocated activities and deliverables and actively drive them through to completion.
- Manage your workload effectively across multiple customer priorities.
- Work within agreed project scope, effort, and timelines, highlighting risks or concerns early.
- Maintain clear actions, decisions, and documentation throughout the implementation.
- Recognise when a customer request falls outside agreed scope and raise it with the project team rather than allowing uncontrolled scope growth.
- Work collaboratively with Project Managers, other consultants, and internal specialists to resolve issues and maintain delivery momentum.
- Contribute to lessons learned and continuously improve Planisware's implementation approach, templates, and delivery practices.
What we're looking for
Essential
- Experience working in software implementation, consulting, business systems, PPM/project management, or a comparable customer-facing technology role.
- Experience gathering and analysing business requirements.
- An ability to translate business needs into logical system solutions.
- Strong analytical and problem-solving skills.
- Comfortable learning and configuring enterprise software.
- Strong customer-facing communication and workshop facilitation skills.
- Able to explain technical or complex concepts clearly to non-technical audiences.
- Organised and comfortable taking ownership of your own deliverables.
- Collaborative approach with the confidence to work independently when required.
- Strong written and spoken English.
- Willingness to travel to customer sites where required.
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We'd particularly value
- French language skills would be advantageous, given the opportunity to collaborate with colleagues across our French and wider European teams.
- Experience implementing PPM, project management, ERP, or other enterprise SaaS solutions.
- Knowledge of project, portfolio, resource, or financial management processes.
- Previous Planisware experience.
- Experience with data migration, system integration, or reporting.
- Experience supporting UAT and customer training.
- An understanding of relational data or experience demonstrating strong logical/technical aptitude.
Benefits
- Enhanced pension contribution (after 3 months) – operated through a salary sacrifice scheme:
- The minimum contribution from both you and Planisware is 5% of your base salary.
- After 2 years of service, Planisware will match your contribution up to a maximum of 10% of base salary.
- Car parking allowance in MediaCityUK – during office hours
- Travel insurance for all business travel
- Company kick-off trip and regular social events
- Access to weekly French lessons
- Health Insurance available after 2 years service.
- Private dental/vision insurance alongside health cash plan available after 2 years service
- Life and critical illness insurance available after 2 years service
- Income protection insurance available from the April following your first full year of employment and once you have successfully passed your probation period.
- Cycle to Work Scheme available after 2 years service
Working Patterns
- Employees are required to work on-site at the MediaCityUK office Manchester during the first year of employment.
- Employees are offered a hybrid working model, allowing them to split time between the office and remote work, following one year of employment.
Please note that we are unable to offer visa sponsorship for this position.
Closing date: Friday 9th October 2026
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