The Role:

We are looking for driven, innovative Implementation Consultants who are eager to join a growing team in EMEA. The Implementation Consultant is responsible for requirements analysis, business process mapping, training, solution design, and implementation of Talent Management technologies such as Cornerstone OnDemand and Docebo. You will work closely with Educe clients to help them transition to new cloud-based software, helping them optimize the return on their technology investment. You will serve as the liaison between the client business teams, the technical resources assigned to the project and the software vendor(s). You will be responsible for system configuration based on specific client requirements as well as ensuring that the solution is properly tested and the client is prepared to successfully adopt it at launch.

The Responsibilities:

The position involves working closely with clients and colleagues to do the following:

• Gather requirements and define and map current processes in order to create "to be" business processes for the client based on current best practices.
• Analyze and document design specifications for the application. Implement application design by working closely with both the client and Educe technical team.
• Assist in user acceptance testing efforts and act as the liaison between the client and the system implementation team in troubleshooting product issues as they apply to the client's business.
• Participate in end-user training by providing both product knowledge and insight on the client's business processes and solution design.
• Additionally, the position involves helping to develop and improve the Educe internal infrastructure as a whole and contributing to organizational objectives.

Qualifications:

Qualified Candidates will possess the following:

• Experience in the design, development, and implementation of one or more Talent Management products.
• Knowledge of Talent Management System deployment and implementation methodologies.
• Demonstrable ability to resolve complex system or business issues, often thinking on their feet, and offering multiple creative solutions or options.
• Excellent written and oral communication skills. Must be comfortable with public speaking and facilitating group discussions with senior executives.
• Ability to work closely and build relationships with client executives and external stakeholders.
• Ability to work independently, as well as contribute significantly in coordination with a team.
• Strong interpersonal skills and an outgoing, positive attitude.
• A passion for service, pride in the quality of their work, and the instinct to follow-through until a job is properly done well.
• Attention to detail and solution-oriented with strong organisational skills.
• Entrepreneurial spirit and ability to be resourceful and take initiative.
• Ability to manage, prioritize, and multi-task on multiple projects.
• Knowledge of MS Project, SQL, Oracle applications, and HR-based software is a plus.
• Cornerstone product experience and certification is preferred.
• Fluency in additional European languages is a plus.