Ronald James Group
Implementation Specialist
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Senior Implementation Specialist - Fully remote within the UK.
Salary up to 65k.
We’re looking for an experienced Senior Implementation Specialist to lead complex implementations for mid-market and enterprise customers within a growing SaaS environment.
You’ll take ownership of projects from discovery through to platform configuration, integrations, and launch, acting as a trusted advisor to senior stakeholders and ensuring implementations deliver real business value.
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Key Responsibilities
- Lead end-to-end enterprise implementations
- Manage complex integrations, data migrations, SSO and APIs
- Work closely with Sales, Customer Success, Product and Engineering
- Advise senior and C-level stakeholders on platform adoption
- Identify and improve implementation processes and best practices
- Mentor and support junior/mid-level Implementation Specialists
- Provide customer and market insights to influence product development
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What We’re Looking For
- 5+ years in Implementation, Solutions Consulting or technical customer-facing roles
- Strong experience delivering complex enterprise implementations
- Hands-on experience with LMS/LXP platforms
- Experience with SSO, HRIS integrations and APIs
- Strong stakeholder management and communication skills
- Experience delivering customer training
- Strong problem-solving and consulting mindset
- Previous mentoring or leadership experience
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