The Phoenix Partnership
Implementation Specialist
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Implementation Specialists
Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Health Trust within the UK and the next you could be with a family doctor in China checking data has migrated correctly.
About TPP
TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds Top Company for Graduates to Work For, and were the overall winners for 2026/2027 in addition to awards for 'Best Salary', 'Benefits', 'Responsibility, Management' and Career Progression. We have also been consistently named in the Times Top 100 Graduate Employers list.
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Role Responsibilities
With tens of thousands of patients in most projects, your job will be to deliver a safe and successful migration. You will work alongside other teams in the company to take issues from customers and help solve complex problems. The team is involved in every stage of the implementation process, from arranging the initial contract, to managing the direction of the project and ensuring the customer is satisfied with the product and level of service they receive.
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Requirements
- Degree is desirable but not essential
- A levels or equivalent
Benefits
We have lots of fantastic benefits here at TPP. These include:
- Fantastic holiday entitlement
- Regular social events
- Opportunities to travel internationally
- Life insurance
- BUPA Health, Dental and Travel cover
- £300 birthday meal allowance
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