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Implementation Specialist - Studentjob.co.uk
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What are you going to do:
KateOne builds guest-facing ordering hardware and software for casual dining and QSR chains across the UK. Our products — the Kate tablet and Kate Kiosk — are deployed at mid-market and enterprise restaurants.
We are around 45 people, growing fast, with a 9-person UK team. If you want to own something real from day one, this is the right place.
The Role
You will own the technical onboarding process for new KateOne clients. That means collecting client data, coordinating hardware, configuring the platform, running staff training, and making sure every site goes live on time and set up correctly.
Must Have
- Intermediate knowledge of IT, Windows operating systems, Android
- Organised and dependable: you follow up, close things out, and do not let go-live dates slip
- Comfortable working remotely with regular UK travel when installs require it
- Strong client-facing skills — you can manage expectations and communicate clearly under pressure
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This is a fully remote role. You will need to be available during UK business hours and comfortable with regular travel to client sites across the UK for installs and go-lives.
What we offer
- Flexible working hours
- Travel allowance
- Fun working environment
What we ask
- At least finished high school
- Willingness to learn
- Communication
- Technical Support
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Extra information
- Status: Open
- Education Level: College, University
- Location: Birmingham
- Working hours per week: 15 - 30
- Type of Contract: Graduate Jobs, Casual / Part Time Jobs
- Salary indication: Between £10.00 and £12.00 Per Hour
- Responsible for: You will own the technical onboarding process for new KateOne clients — from the moment a contract is signed through to go-live and a clean handover to the Account Manager.
- Published at: 28-08-2026
- Profession type: Technical
- Full UK/EU driving license preferred: No
- Car Preferred: No
- Must be eligible to work in the EU: Yes
- Cover Letter Required: No
- Languages: English
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