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Improvement Officer
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City of Wolverhampton Council,
Improvement Officer (Adults and Children’s)
Grade 6 - £36,363 - £40,777
Full time (37 hours) permanent
Location – Civic Centre and Any suitable location within the City of Wolverhampton.
Work Style - Flexible: This role will be required to work from a council office base as and when required. As a minimum, this will be two days per week as agreed with line manager
PREVIOUS APPLICANTS NEED NOT APPLY
Here at the City of Wolverhampton Council, we are passionate about excellent social work and social care practice and working restoratively with individuals and their families. Our vision is that the individuals and families we support are at the centre of everything we do.
We have an exciting opportunity for an Improvement Officer to join the Quality & Improvement Team. The role will help support the development of policies, procedures and protocols across Adult and Children’s Services to ensure the work of the Service is compliant with legislation and fit for purpose. The role will support in the implementation of quality assurance/practice improvement tasks and assist the service areas prior to, during and after inspection and regulatory activity
The successful candidate will have a “can-do”, project focused approach, and have excellent organisation and verbal communication skills.
You will be line managed by the Deputy Inspection Lead & Improvement Manager work across Adults and Children’s Services.
For your valued contribution we offer:
- Supportive and flexible working arrangements including working from home / hybrid arrangements
- Fantastic learning and development opportunities, including access to Research in Practice / Research in Practice for Adults
- A culture which promotes inclusion and diversity and encourages employees to be part of our vibrant and active employee networks including four staff equality forums (Race Religion and Belief; Disability and Age; Gender Maternity and Paternity and LGBT+)
- A commitment to eliminating discrimination and supporting employee wellbeing to ensure a good work /life balance, which includes a strong employee assistance scheme and access to numerous wellbeing resources
To find out more about us why not take a look at our website: www.wolvessocialworkjobs.com
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If you need more information or have any questions, please contact Rachel Warrender, Rachel.warrender@wolverhampton.gov.uk or James Bayliss by email: James.Bayliss2@wolverhampton.gov.uk
Formal panel interviews will take place on the 27th August 2026. Please note, as part of the interview process you will be required to prepare a presentation.
You will be notified about the outcome of your application form as soon as possible after the closing date.
For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.
NJC Pay Award for 2026 / 2027:
The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.
Our working arrangements
All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Diversity
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
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Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.
We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.
As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.
We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here
Employment Information & Support
If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here
Attached documents
Improvement Officer JDPS (2).pdf
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