Rosewood London
In Room Dining Associate
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Role
We are currently looking for an In Room Dining Associate to join our team of associates in In Room Dining at Rosewood London. Our In Room Dining Associates are appointed to provide our resident guests with a dining experience within the privacy and comfort of their room.
Key expectations of this role are
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Has a thorough understanding of culinary and beverage service skills to better deliver an all-round In Room Dining experience to our guests.
- Demonstrates excellent telephone etiquette and handling skills to ensure timely delivery and completion of guest centered tasks and requests.
- Ensuring the delivery of brand promise and provides exceptional guest service at all times.
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Profile
- The ability to work in a team and build relationships with the others.
- Being organized and proactive in managing your tasks.
- Having a passion for guest service as well as food and drinks.
- Being able to communicate clearly and effectively.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
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Benefits
- Competitive holiday allowance which increase with length of service.
- Company pension scheme.
- 12 complimentary room nights and F&B discount worldwide.
- Career development opportunities.
- Free meals on duty.
- Season ticket loan.
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