Nobu Hotel London Portman Square
In Room Dining Waiter
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Role Overview
As an In Room Dining Waiter, you will be responsible for creating a seamless and memorable room service experience for our guests. From the moment an order is placed to the delivery and collection of dishes, you will ensure every detail reflects Nobu’s crafted approach to hospitality. With warmth, attentiveness, and precision, you will bring the Nobu experience directly to our guests’ rooms.
Responsibilities
- Provide a genuine, friendly, and attentive service from order to delivery and collection
- Ensure all kitchenware and dishes are spotless and beautifully presented before reaching the guest
- Anticipate guest needs and create a personalised in-room dining experience
- Handle feedback and resolve issues with confidence and discretion
- Communicate effectively with the kitchen team to ensure a smooth and efficient service
- Demonstrate a positive and proactive approach to every shift
- Embody Nobu values of Family, Crafted, Smile, and Kokoro in all guest interactions
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What We’re Looking For
Ideally, you bring at least one year of experience as a waiter or waitress, preferably within luxury hospitality. You are confident, organised, and attentive, with excellent communication skills and the ability to deliver a polished and personalised service. Above all, you bring energy, professionalism, and a genuine smile that makes each guest feel cared for in the comfort of their own room.
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Benefits Of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel-wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and project opportunities
- Exciting wellness and volunteering initiatives
- Mental Health First Aiders within the team
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
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