In-Store Brand Promoter

Rewired is managing this role on behalf of Channel Assist.

Represent a leading pioneer in audio technology within a John Lewis & Partners store.

As a Shokz In-Store Brand Promoter, you’ll create engaging, hands-on product experiences for customers. You’ll demonstrate Shokz headphones and other audio products, explain their features in clear and relatable ways, and help customers make confident purchasing decisions.

This is a customer-facing sales role, but it’s also an opportunity to share your enthusiasm for music, sound and technology while representing a pioneering brand.

What you’ll be doing

• Approaching and engaging customers in a warm, confident and helpful way.
• Asking questions to understand customers’ needs, preferences and budgets.
• Demonstrating Shokz products and bringing their features and benefits to life.
• Explaining technical information in a simple, accessible and relevant way.
• Comparing products and recommending the most suitable option for each customer.
• Supporting customers through their buying decision without using a high-pressure sales approach.
• Working towards agreed sales, demonstration and customer-engagement targets.
• Building positive working relationships with John Lewis colleagues and store management.
• Ensuring the Shokz display remains presentable, fully operational and consistent with brand standards.
• Keeping your product knowledge current throughout the campaign.
• Sharing customer feedback, sales activity and competitor insights with the campaign team.
• Completing accurate daily or weekly activity reports when required.
• Following all store procedures, health and safety requirements and brand guidelines.