Boots UK
Inbound Repack Team Leader
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Contract: Permanent - Full time
Shift pattern: Rotating 6am-2pm/2pm-10pm
Closing Date: 20th of August 2026
Recruitment Partner: Olivia Wilson
What You'll Be Doing
No two days are ever the same as an Inbound Team Leader. Reporting to the Department Manager you’ll be responsible for the day to day running of your inbound department. This will include leading and developing a team of colleagues and driving operational excellence within your department to ensure we’re the best we can be.
Key Responsibilities
- Customer focus that makes sure that we deliver the right products to the right place at the right time, achieved through accurate receiving, packing and despatching of stock at pace.
- Create a positive ‘can do’ culture.
- Pre-empt any problems and take the appropriate action to deal with them.
- Lead and motivate a team of team members.
- Maximise individuals’ performance through coaching.
- Ensure that team members meet performance standards for quality, productivity, performance, and attendance.
- Deliver budgeted productivity rates and indirect hours.
- Ensure the team are kept engaged through effective communication and the delivery of team briefings.
- Collate data for your team on agreed KPIs.
- Ensure operational compliance with all regulatory requirements, e.g. Health & Safety, security, product safety, maintenance, cleaning.
- Ensure that workflow is consistent during break times.
- Maintain an effective handover from the off-going shift and the preparation and delivery of pre-shift briefings
What You'll Need To Have (our Must-haves)
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- Experience of leading and motivating an operational team.
- You can demonstrate that you have developed yourself as well as other team members.
- You have managed performance and achieved fantastic results.
- You are able to confidently lead and motivate a team.
- You are a self-starter who is calm under pressure
- You are able to look and think ahead and solve problems rather than ignoring problems.
- You own issues and don’t leave them for others to resolve, working well with a team of leaders.
- You are results and service driven.
- You are an ambassador for the warehouse
It would be great if you also have
- A minimum of 1-2 years operational Warehouse leadership experience.
- An ability to read data, act on the findings and apply any learnings to future decision making.
Where your brilliance can take you
At Boots, we believe in your potential. You’ll have opportunities for career development and growth, supported by a culture that champions learning and progress.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
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A Bit About Us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What's Next
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
((For relevant roles, the following statement should also be included regarding pre-employment checks. If not required please delete))
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
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