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Inbound Sales Advisor
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About The Role
As an Inbound Sales Advisor in Loughborough, you will handle calls from customers who have already expressed interest through the website. Your focus is to understand their requirements, recommend appropriate technology solutions, and support them through the purchasing journey. This full-time, temporary-to-permanent position offers £12.77 per hour and operates on a rotating shift pattern between 08:00 and 20:00, Monday to Friday, with one weekend shift every fortnight. You will need strong communication skills and a customer-focused approach. The role commences on 14th September 2026, with full training provided to help you succeed in guiding customers towards the right products.
Inbound Telephone Sales Advisor
- Location: Loughborough
- Job Type: Temporary to Permanent
- Hours: Full-Time (40 hours per week)
Shift Pattern
- Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm
- One weekend shift every two weeks (9:00 am – 5:30 pm)
Start Date: Monday, 14th September 2026
Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors.
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In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism.
Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed.
What You'll Be Doing
- Answer inbound calls from customers interested in purchasing products and services.
- Build rapport with customers by understanding their individual needs.
- Recommend suitable technology products, services, and solutions.
- Clearly explain product features, benefits, pricing, and available options.
- Guide customers through the sales process from enquiry to purchase.
- Process payments and support customers with credit applications and finance plans.
- Deliver an outstanding customer experience that encourages repeat business and long-term loyalty.
- Consistently work towards achieving and exceeding sales and performance targets.
- Accurately update customer information across multiple systems.
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What We're Looking For
We're Looking For People Who Are
- Confident communicators with excellent listening and interpersonal skills.
- Customer-focused and committed to providing exceptional service.
- Motivated by achieving targets and delivering results.
- Comfortable using multiple computer systems and learning new technology.
- Passionate about technology and helping customers make informed purchasing decisions.
- Flexible, adaptable, and able to thrive in a fast-paced environment.
Previous sales or customer service experience is advantageous but not essential, as full training will be provided.
What We Offer
- Full training and ongoing coaching.
- Temporary-to-permanent opportunity.
- Supportive and collaborative team environment.
- Career development and progression opportunities.
- The chance to work with leading technology products and services.
If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you.
Apply today
Submit your CV or contact Michelle Alburey for more information.
- Email: michelle.alburey@pertemps.co.uk
- Telephone: 01509 213000
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