Fullers Foods
Inbound Supply Chain Manager - Poultry
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About Fullers Foods
Fullers Foods is a fast-growing food supply business, working with some of the UK’s largest retailers to deliver high-quality products that help feed the nation. We operate in a complex, fast-paced environment where quality, consistency and strong partnerships matter. From sourcing and supply chain through to product development and delivery, we focus on getting the basics right - and then continuously improving how we do things. We have built a strong reputation with our customers by being reliable, responsive and commercially sharp, and we are now entering an exciting phase of growth as we continue to strengthen our core business, diversify our offering and expand our reach.
Our vision is simple: Every meal is a Fullers meal.
Our Culture
At Fullers, we are proud of our down-to-earth, hard-working and supportive culture. We are a business that values people who take ownership, work collaboratively and are focused on delivering results. We operate with a high level of trust and accountability - we don’t overcomplicate things, and we expect people to take responsibility for their role and make an impact. We are ambitious as a business, but we also recognise the importance of supporting our people to succeed, develop and grow with us.
Our Values
Our values are at the heart of how we work and what we expect from each other:
- Grit – We are resilient, determined and keep going when things get tough
- Graft – We work hard, roll up our sleeves and get the job done
- Smart – We think commercially, solve problems and make good decisions
- Heart – We care about our people, our customers and doing the right thing
A Note on This Role
The following job description is intended as a guide to the main responsibilities and focus of the role. It is not exhaustive and may evolve as the business continues to grow.
Purpose
To manage the end-to-end inbound ordering and supply of poultry products, supporting the continued growth of this strategically important category while ensuring continuity of supply, effective stock management and cost-efficient international logistics. The role manages the journey from order placement and overseas production through international freight, UK arrival and onward depot delivery. Working closely with overseas suppliers, logistics partners and internal Commercial, Buying and Supply Chain teams, the Inbound Supply Chain Manager balances customer demand, stock availability, working capital, lead times and supply risk. As the poultry category grows, the role will also play an important part in developing scalable inbound processes, systems and reporting that provide strong visibility and control across an increasingly complex international supply chain.
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Responsibilities
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- Manage the end-to-end inbound ordering and supply process for poultry products, from purchase order placement through overseas production, international freight, UK arrival and depot delivery.
- Ensure orders are placed accurately and on time, aligned to demand forecasts, customer requirements, stock levels and agreed supply plans.
- Work closely with overseas manufacturing and processing sites to confirm orders, production schedules, availability and expected shipment dates.
- Maintain clear visibility of production, shipment and delivery status, proactively identifying potential delays or supply constraints.
- Manage long lead-time replenishment, balancing availability, stock cover, working capital and supply risk.
- Develop and maintain appropriate safety and buffer stock parameters to protect customer service while avoiding unnecessary inventory.
- Work closely with demand planning and Commercial teams to understand changing customer demand, promotional activity, new business and other factors affecting future supply requirements.
- Manage relationships with freight forwarders, shipping lines and logistics partners, ensuring effective shipment planning and execution.
- Monitor vessel schedules, container bookings, ETDs, ETAs and onward delivery requirements, taking proactive action where plans change.
- Optimise container utilisation and shipment planning to support both availability and cost efficiency.
- Identify and proactively manage inbound supply chain risks including production delays, port congestion, shipping disruption, customs issues and geopolitical events.
- Develop practical contingency and recovery plans where supply continuity is at risk.
- Maintain accurate purchase order, shipment, container and stock information within relevant ERP, WMS and supply chain systems.
- Develop strong reporting and visibility of stock cover, inbound orders, lead times, containers and supply risks.
- Use data and analysis to identify potential shortages, excess stock and emerging supply issues before they impact customers.
- Support effective management of freight and inbound logistics costs, including freight rates, demurrage, detention and other avoidable charges.
- Support accurate landed-cost information and work with Finance and relevant teams to investigate discrepancies.
- Work closely with Technical and Compliance colleagues to ensure relevant product, supplier and import requirements are understood and incorporated into supply planning.
- Support new product launches, customer wins and category growth by ensuring inbound supply plans are developed and implemented effectively.
- Build strong working relationships with overseas suppliers and partners, providing appropriate challenge while maintaining collaborative long-term relationships.
- Monitor and report relevant inbound supply chain KPIs, identifying trends and taking action to improve performance.
- Identify and implement opportunities to improve inbound processes, systems, controls and ways of working.
- Support the development of scalable international supply chain capability as the poultry category and wider Fullers Foods business continue to grow.
- Provide support across other inbound categories or supply chain priorities where reasonably required.
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