Native Teams
Inbound Team Lead
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Inbound Team Lead
Native Teams is a global platform for work payments and employment. Beyond managing payroll, compliance, and taxes, we integrate financial tools to maximise the value of every work payment, worldwide.
We are expanding our global team and looking for an Inbound Team Lead to bring their wider knowledge and help us get our product and service more widely known and used.
Would you like to take on a new challenge in the field of Sales in a successful, fast-growing global start-up?
As the Inbound Team Lead at Native Teams, you will lead and develop our team of Inbound Sales Managers. You will be accountable for how quickly and effectively the team converts inbound demand into revenue, while coaching each person to perform at a higher level. You'll own the inbound sales process from first response to close, make sure leads are routed, qualified, and worked consistently, and partner closely with Marketing, RevOps, and Enablement to improve lead quality and conversion across the funnel.
Location: Hybrid
Salary Range: Flexible
Key Responsibilities
Team Leadership & Coaching
- Lead, coach, and develop a team of Inbound Sales Managers.
- Run regular 1:1s, call reviews, and pipeline reviews, giving clear and actionable feedback.
- Support onboarding and ramp of new hires, and build individual development plans.
- Contribute to hiring by interviewing candidates and helping define what good looks like for the role.
Inbound Process & Conversion Performance
- Own the inbound sales process end to end, including lead routing, response SLAs, qualification standards, and follow-up cadences.
- Set response-time, conversion, and revenue targets for the team, and track performance against them.
- Monitor lead distribution and team capacity so high-intent leads are never left waiting.
- Identify drop-off points across the funnel and act on them with changes to process, messaging, or qualification.
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Deal Support & Quality Control
- Step into key deals as needed to support discovery, negotiation, and closing, especially with C-level and multi-stakeholder buyers.
- Review pricing and proposals on strategic or complex opportunities.
- Ensure disqualified and lost leads are handled correctly, with clear reasons logged and re-engagement where appropriate.
Forecasting & CRM Discipline
- Own accurate forecasting for the inbound team and keep CRM data clean and consistent (HubSpot).
- Report regularly on lead response times, conversion rates, pipeline velocity, and revenue to sales leadership.
- Hold the team accountable for activity logging, deal stages, and lost-reason hygiene.
Cross-Functional Collaboration
- Partner with Marketing on lead quality, MQL/SQL definitions, campaign feedback, and messaging.
- Work with RevOps and Enablement on routing, tooling, reporting, training, and process improvements.
- Align with Outbound, Customer Success, and Onboarding for smooth handovers and a consistent customer experience.
Market & Competitive Knowledge
- Stay current on global payroll, compliance, mobility, and HR tech.
- Track competitor offerings and help evolve positioning, pricing, and messaging.
Requirements
- Proven experience leading or coaching a B2B sales team (formally as a manager or team lead, or informally as a senior seller mentoring others), ideally in an inbound or high-velocity environment.
- Track record of converting inbound leads and closing full-cycle deals.
- Strong coaching skills, with the ability to give direct, constructive feedback and develop people at different experience levels.
- Data-driven approach to funnel metrics, SLAs, forecasting, and performance management.
- Ability to communicate confidently with multiple stakeholders, including C-level.
- Experience with CRM and sales tools (HubSpot preferred).
- Comfort operating in international, compliance-driven sales environments.
- Fluency in spoken and written English
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Preferred Skills & Experience
- Experience in global payroll, compliance, HR tech, mobility, fintech, or SaaS is a plus (not mandatory).
- Experience building or scaling an inbound function in a startup or high-growth environment.
- Experience designing sequences, playbooks, or ICP and territory models.
- Multilingual capabilities are an advantage.
Benefits
- Dynamic and interesting work in an early-stage, funded startup
- Ability to influence the next stages of our growth
- Flexible work environment
- Competitive salary
- Experience working in the ever-changing world of fintech
- Opportunities for professional and personal growth
- Additional employee benefits
Join our team at Native Teams, a fast-growing global start-up. We're looking for driven, passionate individuals to join us as we continue to expand our reach and impact.
At Native Teams, we pride ourselves on our dynamic and supportive work environment, where we encourage personal and professional growth. We believe in hiring talented individuals from diverse backgrounds, not only because we should do it but because fresh perspectives improve our team and our decisions. Our multicultural team is made up of young, energetic, and positive people who are passionate about what they do.
As part of our team, you’ll reflect the people we serve and will have the opportunity to work with thousands and impact millions of lives around the world.
If you're looking for a challenging and rewarding career and the chance to be part of a team that's making a real difference in the world, then we want to hear from you.
Apply now to join the Native Teams family and take the first step toward a brighter future!
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