NHS Scotland
Incident Reporting & Investigation Centre (IRIC) Specialist
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Organisation
Public Services Delivery Scotland (PSD Scotland) unites expertise from NHS Education for Scotland (NES) and NHS National Services Scotland (NSS) to accelerate national programmes to support the NHS to deliver better care, now and in the future. We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics, and blood, tissue, and cell services.
The Post
The Incident Reporting & Investigation Centre (IRIC) is Scotland's national centre for investigating adverse incidents involving health and care technologies, facilities, and equipment. Our role is to improve safety through reporting, learning, and prevention across Scotland's health and social care system.
We are seeking an IRIC Specialist to join our national team within NHS Scotland Assure. This is a rewarding and varied role that combines incident investigation, risk assessment, problem-solving, stakeholder engagement, and safety improvement work. You will investigate adverse incidents involving medical devices, estates and facilities equipment, social care equipment, and personal protective equipment (PPE).
Key Responsibilities
- Coordinating and conducting adverse incident investigations.
- Gathering and analysing evidence to understand what happened and why.
- Applying investigation techniques, root cause analysis, and risk assessment methodologies.
- Working with clinical, technical, and professional specialists to develop effective safety recommendations.
- Preparing investigation reports, safety alerts, briefings, and guidance.
- Supporting investigations into serious incidents, including those involving severe harm or fatalities.
- Promoting learning and prevention activities across Scotland's health and social care services.
The Candidate
We are looking for someone who is curious, analytical, and motivated by improving safety. This role does not require candidates to be engineers, scientists, or healthcare professionals. While clinical, technical, or scientific knowledge would be advantageous, much of the specialist product knowledge can be learned on the job through experience and collaboration with subject matter experts from across NHS Scotland Assure.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We welcome applications from candidates with experience in areas such as:
- Healthcare or social care.
- Patient safety, governance, or quality improvement.
- Complaints handling.
- Risk management or assurance.
- Incident investigation.
- Procurement or contract management.
- Regulatory or compliance functions.
- Medical devices, care equipment, or facilities services.
- Other roles involving investigation, evidence gathering, analysis, and risk assessment.
You should be able to demonstrate:
- Excellent written and verbal communication skills.
- Strong investigative, analytical, and problem-solving abilities.
- Experience assessing risk and making evidence-based decisions.
- The ability to manage competing priorities and complex workloads.
- Confidence working with a wide range of stakeholders.
- Experience preparing reports, recommendations, or other written outputs.
- A commitment to continuous improvement and improving outcomes for patients, service users, and staff.
The successful candidate will be required to undergo a PVG Scheme and Disclosure Scotland check.
Location and Working Pattern
Gyle Square, Edinburgh EH12 9EB or Delta House, Glasgow G1 2NP
- 36 hours per week, Monday to Friday.
- The post currently operates under hybrid working arrangements, subject to service requirements.
- The role requires occasional travel throughout Scotland and, on occasion, elsewhere in the UK.
It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.
Flexible rostering arrangements are in place to enable each employee to benefit from flexible working while maintaining roster cover during standard business hours.
Benefits
Our benefits package includes a pension scheme, a comprehensive range of work-life balance policies, occupational health services, learning resource centres, and discounted leisure, financial, and shopping benefits.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Inclusion
Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome.
We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities.
This is supported through Once for Scotland flexible working policies.
PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion, and mental health in the workplace.
There are a number of equality staff networks in place which all staff are welcome to join.
We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey.
If you are interested in any reasonable adjustments, please contact the Recruitment Team.
For an informal discussion on the post, please contact Innes Connor, IRIC Manager at.
Closing date for completed applications is Tuesday, 13th October 2026.
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
Job reference: 252854
Salary: Band 6 (43,231 - 52,679)
Job closing date: 13/10/2026
Job Type: Administrative Services
Location: Glasgow / Edinburgh
Employment type: Permanent
Hours Per Week: 36
Job posted date: 29/09/2026
Employer (NHS Board): Public Services Delivery Scotland
Department: IRIC
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London