Capital City College
Inclusion Coach Team Leader
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Make a Meaningful Impact Behind the Scenes at Capital City College
Are you ready to make an impact at one of London’s leading Further Education providers? Capital City College is looking for a skilled Inclusion Coach Team Leader to support and drive key operational functions, helping shape the future of education in the heart of London.
About The Role
This role is offered on a full-time, permanent basis.
To lead and coordinate the Inclusion Coach service across the College, ensuring a consistent, high-quality approach to learner engagement, inclusion, wellbeing, attendance, retention and achievement.
The Inclusion Coach Team Leader will provide day-to-day leadership, performance management and professional support to a team of Inclusion Coaches working across multiple campuses.
The postholder will oversee targeted interventions for learners who face barriers to participation, achievement or progression, ensuring timely and effective support is provided and impact is monitored.
Working closely with curriculum teams, safeguarding, learner services and external partners, the postholder will help create an inclusive learning environment where all learners can thrive and achieve their full potential.
About The Team
You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you’ll help create a positive and inclusive environment where everyone feels valued.
You will be joining a dynamic and supportive team of colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches.
About You
We’re looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring:
- Experience of leading, managing or supervising staff within an education, youth support, pastoral or student services environment.
- A proven ability to improve attendance, punctuality, engagement, retention and student outcomes.
- Strong data and analytical skills, with the ability to identify trends, set priorities and turn insight into effective action.
- The ability to lead and implement improvement strategies that deliver measurable outcomes.
- Excellent communication and relationship-building skills, with the ability to work confidently with students, families, colleagues and external partners.
- A supportive leadership style, with the ability to coach, motivate, develop and challenge staff to achieve high standards.
- Experience of managing performance, setting expectations and supporting professional development.
- Strong organisational and problem-solving skills, with the ability to manage competing priorities across multiple campuses.
- The ability to work collaboratively with curriculum, safeguarding, pastoral and student support teams.
- A strong understanding of the barriers that can affect student attendance, engagement and achievement.
- The confidence to make informed decisions, take ownership and drive positive change.
- A commitment to safeguarding, inclusion, equality and student wellbeing.
- The ability to build a culture of high expectations, accountability and continuous improvement.
- A positive, solution-focused approach and the resilience to manage challenging situations effectively.
- A genuine passion for supporting young people, removing barriers and creating opportunities for every student to succeed.
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About Us
Capital City College (CCC), one of the UK’s largest FE colleges in the UK. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.
Why Join Capital City College?
Benefits
This is an exciting opportunity to become part of a passionate, purpose-driven team that puts learners first. At CCC, we value the dedication of our staff and offer a comprehensive benefits package including:
- Membership of the Local Government Pension Scheme
- Access to TELLUS – our discount and wellbeing platform
- Participation in the Cycle to Work scheme
- Interest-free season ticket loans for public transport
- Annual eye tests and contributions towards spectacles
- Flu vaccinations and access to occupational health services
- Medicash health plans – including cashback on everyday medical expenses and wellbeing tools for you and your family
- Generous annual leave entitlement, including one Relaxation Day per year
- Five Continuous Professional Development (CPD) days which can be used for your professional development
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Our Commitment to Equality and Safeguarding
We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.
CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.
Our Values
To create a future that’s uniquely yours.
As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.
Studying at our campuses isn’t just about good grades. It’s being part of a community within a community, that reflects the diversity and vibrancy of London itself. Where every background and perspective are celebrated, and everyone feels they belong.
As teachers and staff, we’re all driven by you –getting to know you, helping you feel valued and giving you hands-on support every step of the way. Whether you’re a creative spirit, a tech whiz, or a business mastermind, together we’ll create a future that’s uniquely yours.
Real-life learning
Practical and personal, we provide valuable skills and knowledge that you can apply in the real world.
Connected community
Welcoming and open-minded, we create a community of people and businesses where you feel valued, supported, and confident to grow.
Expanded horizons
Innovating and inspiring, we help you become and achieve more than you thought was possible.
Apply now for the Intervention Coach Team Leader role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!
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