Nottingham Trent University
Income Collection Manager
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Income Collection Manager
Salary: £39,984 - £44,977 (p.a. pro rata)
Full time, permanent contract
About The Role
An exciting opportunity has arisen to manage the Income Collection Team, providing management support across a range of key operational activities. You will be supporting the Income Manager in leading the Income Collection Team and ensuring that processes are delivered effectively and efficiently.
Key Responsibilities Include:
- To monitor performance and efficiency of Income Collection processes
- Monitoring service delivery standards and identifying opportunities for improvement
- Management of the day-to-day operations of the Income Collection Team, student debtor accounts, sponsor and commercial debtor accounts and working with the wider university to ensure efficient, effective service delivery
- Ensuring compliance with established processes to support a positive student experience
- Oversight of banking solutions for income
You'll have experience working within an Income or Finance Team for a large complex organisation, including responsibility for credit control and debt management processes with experience of personal and commercial debt management, payment processes with a strong focus on customer service.
For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. To ensure the diverse needs of our team are met we actively encourage secondments and offer flexible part-time working patterns - we're focused on finding the right person for the role.
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Proposed Interview Date: Initial telephone interview to be held on 8th September 2026, followed by an in-person interview week commencing 14th September 2026
About Us
Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently.
Our Finance team plays a critical role in supporting NTU's long-term financial sustainability. From managing financial records and transactions to identifying risks and developing financial strategies, our team oversees the health, transparency and effectiveness of NTU's resources.
As a member of our team, you'll contribute to the financial stability and success of NTU. Join us and gain valuable experience in handling complex financial matters, collaborating with diverse stakeholders and making a meaningful impact on the work of the university.
For any informal queries about the role or the Finance team, please contact Anthony Dix (Income Manager) at anthony.dix@ntu.ac.uk.
Join Us
- Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 28 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
- Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more…Find out more about the range of benefits we offer.
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Safe & Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. For more information visit the Government Skilled Worker visa support page. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
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