Walmart
Incubation & Onboarding Manager
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Location: London (Hybrid – 3 days per week in Central London)
Department: Business Development
What you’ll do...
Join Walmart as a Manager, Business Development, Marketplace Europe and play a key role in accelerating the growth and success of European sellers across Walmart’s global marketplaces.
In the past two years, we have seen promising growth from sellers based in the UK, Europe, and Türkiye selling on our marketplaces in the US, Canada, and Mexico. To support this growth, we have opened an office in London to provide better, localized support to sellers and accelerate their success on Walmart Marketplace.
You’ll drive onboarding and incubation, remove operational blockers, and create scalable processes that deliver a smooth and high-impact launch experience for DACH sellers. This role sits at the intersection of business development, operations, and seller enablement - ideal for a proactive, commercially minded operator who thrives in a fast-scaling, cross-border eCommerce environment.
You’ll sweep us off our feet if...
- You have hands-on experience supporting sellers through onboarding, activation, and early growth in an eCommerce or marketplace setting.
- You enjoy turning complex processes into scalable systems.
- You’re data-driven and analytical, with a passion for improving conversion, time-to-launch, and seller satisfaction.
- You thrive in a collaborative, cross-functional environment and communicate effectively across business and technical teams.
- You bring empathy for sellers combined with an execution-driven mindset and a bias for action.
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You’ll make an impact by...
- Driving Seller Launch & Incubation - Design, implement, and continuously improve a repeatable launch playbook for sellers. Manage the activation funnel, resolve friction points, and accelerate time-to-live. Provide hands-on support for catalogue setup, pricing, logistics, and compliance to ensure a smooth onboarding.
- Enabling Operational Excellence - Collaborate with cross-functional teams (BD, Marketing, Category, Product, Ops, Compliance) to streamline workflows and remove blockers. Partner with London and U.S. teams to localize onboarding materials and tools. Build scalable processes, dashboards, and self-service resources to boost efficiency and reduce manual work.
- Leveraging Data & Insights - Own and report key KPIs - launch rate, time-to-activation, and early GMV. Deliver insights and recommendations to guide strategy and optimize funnel conversion and seller satisfaction.
- Championing Seller Success - Act as the primary launch partner and operational consultant for new sellers. Deliver training, best practices, and scalable support to drive performance. Advocate for DACH sellers and champion platform and process improvements.
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Preferred Experience / Qualifications
- Bachelor’s or master’s degree in business or a related field.
- At least 2 years’ experience in Business Development, Account Management, or in a Commercial role.
- Deep experience leading and completing cross-functional projects, influencing internal and external stakeholders, and bootstrapping when and where needed.
- Proficiency in Microsoft Suite (Powerpoint, Word, Excel) and data analytics and CRM tools like Looker, Salesforce, etc.
- Able to travel internationally or domestically to and from multiple facilities or worksites requiring consecutive overnight stays.
Nice to have:
- Experience with European e-commerce.
- Proficiency or willingness to learn & operate w. BigQuery, SQL, and develop / write scripts.
- Fluency in another European language.
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