Suffolk County Council
Independence and Wellbeing Practitioner (SCC Internal)

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- Suffolk County Council
- Address: West Suffolk House, Bury St Edmunds, IP33 3YU - Hybrid
- Salary: £29,542 per annum (pro rata)
- Hours: 18.5 hours per week, flexible working options available
- Contract: Permanent
This is currently open to SCC internal staff only.
At Suffolk County Council, every role is a chance to create positive change. We're not just a local authority; we're a team of dedicated individuals working together to improve lives across our diverse communities. As our new Independence and Wellbeing Practitioner, you'll have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special. Your contributions will help build a brighter future for all. If you're passionate about making a real, tangible difference, it's time to reimagine your career with us. Join Suffolk County Council and turn your passion for positive change into action.
Reimagine the possibilities.
Your role and responsibilities
In this role, you will:
- Complete assessments and reviews with customers to understand their needs and goals.
- Work directly with individuals to identify personalised outcomes and support them to achieve greater independence.
- Develop positive relationships with customers, their families, carers, and advocates.
- Collaborate with colleagues across health, social care, and the voluntary sector to provide joined-up support.
- Respond effectively to changing priorities and urgent situations as part of a busy and dynamic team.
- Contribute to the delivery of high-quality services that help people remain safe, independent, and connected to their communities.
A typical day might involve meeting with customers, carrying out reviews, liaising with partner organisations, and working alongside colleagues to identify the best solutions and support available. Every day brings new opportunities to help people achieve better outcomes and improve their quality of life.
Most importantly, you'll join a team that is passionate about helping people thrive and committed to supporting your professional development through regular supervision, guidance, and ongoing learning opportunities.
You will need
- Excellent communication and interpersonal skills, with the ability to build positive relationships with customers, families, advocates, and professionals.
- The ability to work effectively in a fast-paced environment and contribute to the team's response to urgent work.
- Resilience, adaptability, and a positive approach when managing challenging situations.
- A commitment to delivering person-centred support and achieving the best outcomes for adults in Suffolk.
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You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.
If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
Home First provide a short term reablement care and support service to people living in their own homes.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk)[https://www.suffolk.gov.uk/council-and-democracy/our-aims-and-transformation-programmes/the-councils-equality-and-inclusion-commitment-to-you].
For more information
Please contact Kelly Grant (she/her) or Hannah Miller for a casual conversation. You can reach them by calling 01473 263192.
How to apply
Step 1 - Read the Job and Person Profile (Word). [https://sccrecruit.blob.core.windows.net/assets/SCC/24577-Independence-and-Wellbeing-Practitioner.docx]
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP.
- You should use the Supporting Statement template (Word) [https://sccrecruit.blob.core.windows.net/assets/SCC/Other-Docs/SupportingStatementTemplate.docx].
- Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page [https://www.suffolkjobsdirect.org/#en/sites/CX_3001/pages/657088].


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Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI [https://www.suffolkjobsdirect.org/#en/sites/CX_3001/pages/764097] to understand what’s acceptable.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages [https://www.suffolkjobsdirect.org/#en/sites/CX_3001/pages/757078].
Closing date:
11.30pm, 22 September 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
#LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) [https://careers.suffolk.gov.uk/].
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