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Essential experience & qualifications

• Significant senior-level experience within the insurance sector, with strong knowledge of Life and/or General Insurance.
• A recognised relevant professional qualification, for example through the CII, IFoA or CFA, and/or equivalent demonstrable senior-level insurance experience.
• Strong understanding of insurance-sector regulation, innovation, products and market dynamics.
• Experience of impact investing, commercial structuring and/or developing innovative commercial approaches, ideally within insurance or financial services.
• Experience of overseeing risk-management frameworks and assessing strategic and operational risks, including risk identification, assessment, mitigation and reporting.
• Experience operating at Board, Committee or equivalent senior governance level, with a good understanding of effective governance and oversight.
• Experience scrutinising complex programmes, investments, commercial propositions or strategic initiatives.
• The ability to operate effectively at both strategic and detailed levels and make sound judgements in complex situations.
• Experience providing independent scrutiny and constructive challenge while maintaining collaborative senior relationships.
• Strong financial and commercial acumen.
• The ability to communicate complex insurance, financial and regulatory matters clearly to audiences without specialist insurance expertise.
• The ability to devote the necessary time and preparation to the role.

Desirable experience

• Developing or overseeing insurance products or propositions for underserved, excluded or financially vulnerable customer groups.
• Insurance innovation, product development or new distribution models.
• Consumer Duty, customer vulnerability and fair customer outcomes within insurance.
• Impact measurement, theory of change or evaluation of programmes designed to deliver social or consumer outcomes.
• Partnerships involving insurers, government, regulators, investors, charities, community organisations or other financial-services providers.
• Innovation pilots or programmes seeking to influence wider market or system change.
• Working within or alongside not-for-profit, public-sector or purpose-led organisations.
• Customer research and incorporating lived experience into product, programme or strategic decision-making

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Person Profile

You will be a credible and experienced insurance leader who combines sector expertise with curiosity, independence and sound judgement.

You will be comfortable moving between strategic questions and detailed programme considerations, identifying the issues that genuinely require Committee attention while maintaining sight of Fair4All Finance’s wider mission and intended impact.

You will be willing to challenge constructively and ask difficult questions where necessary, while recognising that effective governance involves both support and scrutiny.

Importantly, you will be able to translate your insurance expertise for people from different professional backgrounds. You will communicate complex issues clearly and succinctly without relying on technical terminology or industry jargon.

You will be:

• Strategic and commercially minded, with strong financial acumen.
• Independent in thought and comfortable exercising sound judgement.
• Curious and willing to challenge assumptions constructively.
• An excellent communicator and active listener.
• Able to make complex insurance matters accessible to non-specialists.
• Collaborative and comfortable working as part of a diverse Committee.
• Comfortable operating with complexity and incomplete information.
• High in integrity and committed to effective governance.
• Motivated by Fair4All Finance’s mission to improve financial inclusion and financial resilience.

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About Fair4All Finance

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.

You can find more information on us and our work at www.fair4allfinance.org.uk.

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Diversity and Inclusion

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

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How to Apply

To apply, submit your application via Applied by 5pm on Thursday 15th October.

For informal enquiries, or if you have any technical issue with your application, please contact us at jobs@fair4allfinance.org.uk.

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses to our ‘sift’ questions.

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Pre-employment Checks

Due to the nature of our work successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID.

All applicants must have an existing Right to Work in the UK and not require sponsorship at any point now, or in the future.