Norfolk County Council
Independent Living Support Worker - Casual

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Casual Independent Living Support Worker (Supported Accommodation)
11340
Casual Contract | Variable hours per week | £14.36 per hour plus sleep in allowances, weekend and bank holiday enhancements | Grade E | Countywide
To apply, you must download a Norfolk County Council application form >> Here [https://tinyurl.com/6rpcz8xt] << and attach it to your online application.
Make a Difference to a Young Person's Future
Are you passionate about helping young people develop the skills and confidence they need to live independently? Do you have experience working with children or young people and want a rewarding role where every day makes a positive impact?
We are looking for caring, resilient, and motivated Independent Living Support Workers to join our Supported Accommodation service, providing 24/7 support to young people aged 16-18 as they prepare for adulthood.
As part of a dedicated team, you will help create a safe, stable, and supportive environment where young people can thrive, develop independence, and achieve positive outcomes.
About The Role
You will:
- Build positive and effective relationships with young people and their families.
- Support young people with developing practical independent living skills.
- Provide guidance with day-to-day domestic and life management tasks.
- Contribute to care planning and support delivery.
- Maintain accurate records and attend reviews and planning meetings.
- Work collaboratively with social workers, accommodation providers, and other professionals.
- Safeguard and promote the welfare of children and young people at all times.
About You
We're looking for someone who has:
Essential
- Experience working with children or young people either professionally or through relevant life experiences.
- The ability to build positive relationships and act as a role model.
- Strong communication and teamwork skills.
- Good literacy, numeracy skills and computer skills, including experience with Microsoft Office and the ability to use business systems effectively.
- Resilience, flexibility, and the ability to remain calm under pressure.
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Desirable
- Experience working with teenagers.
- Knowledge of child protection issues.
- Understanding of children's and family legislation.
- Good educational attainment, including GCSEs or equivalent.
What You Need To Know
This is a varied role that requires flexibility. You will be expected to:
- Work evenings, weekends, and bank holidays.
- Undertake sleep-in duties on a rota basis.
- Loan work.
- Support young people who may present with complex emotional, behavioural, and social needs.
What We Offer
- Flexible casual hours to fit around your availability. (A full shift runs from 09:30 until 10:00 the following day with the expectation of sleeping in between 00:00 and 07:00)
- Comprehensive induction, training and development opportunities.
- The chance to gain valuable experience within the Supported Accommodation Service.
- Support from experienced managers and colleagues.
- The opportunity to make a lasting impact on the lives of vulnerable young people.
- Norfolk Pension Scheme – every employee is automatically enrolled into the workplace pension scheme.
- Norfolk Rewards – employee discount programme offering exclusive savings and discounts.
- Accrued holiday entitlement based on hours worked.
- Career development linked to our career pathways with opportunities from entry level up to management roles.
Why Join Us?
You'll become part of a service that is committed to helping vulnerable young people build brighter futures. Working within a supportive team environment, you'll have access to training, supervision, professional development opportunities, and the chance to make a lasting impact on the lives of young people.


Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you are committed to supporting young people to achieve independence and positive outcomes, we'd love to hear from you.
Apply today and help transform futures.
To apply, you must download a Norfolk County Council application form >> Here [https://tinyurl.com/6rpcz8xt] << and attach it to your online application.
Before you apply, we recommend reading the full Job Description and Person Specification [https://nccjoblibrary-buhfawbxbvb6brdj.a03.azurefd.net/11340_Scale%20E_Independent%20Living%20Support%20Worker%20Level%201_MJ0714_CHS.docx] to help you demonstrate you meet the criteria.
For more information, please contact Jason Barnes, Team Manager (Hub 1) – 01362-654541
You can also find information on our Terms and Conditions [https://www.norfolk.gov.uk/jobs-training-and-volunteering/work-at-norfolk-county-council/vacancies/recruitment-information-for-candidates] here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle [https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffa-eqie-saasfaprod1.fa.ocs.oraclecloud.com%2FhcmUI%2Ffaces%2FFndOverview%3FmacKey%3DACA1GN%252FcSRKlOeLU%26_afrLoop%3D8587015335213240%26_afrWindowMode%3D0%26_afrWindowId%3Dmx7eds1sa%26_adf.ctrl-state%3Dqofe3tmob_108%26_afrFS%3D16%26_afrMT%3Dscreen%26_afrMFW%3D1163%26_afrMFH%3D525%26_afrMFDW%3D1280%26_afrMFDH%3D720%26_afrMFC%3D8%26_afrMFCI%3D0%26_afrMFM%3D0%26_afrMFR%3D158%26_afrMFG%3D0%26_afrMFS%3D0%26_afrMFO%3D0&data=05%7C01%7Cemma.croll%40norfolk.gov.uk%7C711048ee91fb439ca0df08dab8f3665c%7C1419177e57e04f0faff0fd61b549d10e%7C0%7C0%7C638025652768647030%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZyIhjqXgq6%2BG%2FTmYvqyLbRm%2FZ%2FVHZfFXi4%2FYMeOq%2Bp8%3D&reserved=0] using your @norfolk.gov.uk or @nccal.ac.uk email.
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