Norfolk County Council
Independent Living Support Worker Level 2

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Independent Living Support Worker – Level 2 (Supported Accommodation - Children’s Services)
Salary: £32,061 to £33,699 per annum plus sleep-on payments and weekend enhancements
Hours: 37 hours per week
Grade: G
Location: Countywide
To apply
To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.
About the Role
In Norfolk, we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required.
As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning.
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You will support the Team Managers, Assistant Team Managers, and Senior Support Workers with some management tasks, such as inducting new staff members and completing relevant paperwork and documents.
Requirements
- A full driving licence and daily access to a vehicle are necessary for this post.
- Ideally, you will have a background in Supported Accommodation or be experienced in working with children.
- Good levels of literacy and numeracy.
- Hold an NVQ level 3 in Health and Social Care or similar qualification.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as:
- ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job


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Important Information
The role will include evenings, weekends, bank holidays, “sleep-ins” as required and to be part of the on-call out of hours rota.
If you would like to find out more about the role please contact Trudie Jowett, Team Manager – 01362-654622 or Shannen Riches, Assistant Team Manager – 01603-679403
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
Application Process
To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.
Internal Applicants
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 4 August 2026 at 23:55
All other applicants closing date: 11 August 2026 at 23:55
You can also find information on our Terms and Conditions here.
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