Supplier Management

• Brief, coordinate and manage external agencies, printers, mailing houses and suppliers to ensure delivery against agreed service levels.
• Obtain and evaluate quotes for campaign activity, ensuring best value and cost-effective delivery.

Financial Management

• Maintain accurate records of campaign expenditure and income
• Track campaign costs against approved budgets and proactively highlight risks or variances.

Data & Reporting

• Monitor campaign performance and prepare regular reports on income, expenditure and key performance indicators.
• Analyse campaign results and supporter behaviour to help inform future campaign planning and optimisation.

Supporter Development and Digital Fundraising

• Support the delivery of supporter stewardship and retention communications, including newsletters and appeals.
• Identify opportunities to improve supporter journeys, engagement and lifetime value.

Compliance and Governance

• Ensure all activity is delivered in line with Fundraising Regulator Code of Fundraising Practice, Gambling Commission requirements, GDPR and charity policies
• Support compliance reviews and maintain accurate records to meet audit and governance requirements.

What We’re Looking For:

Essential

• Proven direct marketing campaign management experience or a minimum of two years' experience working in fundraising.
• Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and competing priorities simultaneously.
• Experience of working with external suppliers, agencies or service providers to deliver successful outcomes.
• Excellent written and verbal communication skills, including copywriting, proofreading and briefing.
• Experience of monitoring budgets, expenditure or project costs and working within agreed financial parameters.
• Ability to analyse data and campaign performance, using insights to inform recommendations and future activity.
• Excellent time management skills, with the ability to prioritise workload and meet deadlines in a fast-paced environment.
• Strong IT skills, including Microsoft Office applications, particularly Excel.

Desirable

• Experience working within Individual Giving, direct marketing or supporter acquisition and retention programmes.
• Experience of direct mail campaign planning and production.
• Experience of using a CRM database.
• Experience of purchase order processing, invoice management and budget administration.
• Knowledge of fundraising regulation, GDPR and data protection requirements.
• Experience within the charity or not-for-profit sector.
• Marketing, fundraising or project management qualification.

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Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

The hiring manager deems there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.