Castrol
Industrial Global Accounts Manager
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Job description
About the team
The Global Account Management team is responsible for driving sustainable growth and strategic partnerships with Castrol’s largest Industrial Global Accounts. Working across Europe and globally, the team partners with customers and stakeholders across Sales, Marketing, Technical and other functions to deliver strategic account plans, commercial growth and long-term customer value.
Key tasks
- Develop and execute strategic account plans for assigned Industrial Global Accounts, driving sustainable and profitable growth across Europe and globally.
- Own commercial performance across assigned accounts, including Volume, Turnover, Gross Margin and Cash delivery.
- Lead and coordinate the global network of account managers, Sales and Technical teams to deliver account strategies and growth opportunities.
- Build strong senior customer relationships and identify new opportunities across strategic Industrial segments and markets.
- Lead complex negotiations, contracts and large tenders, working closely with regional, cluster and local teams to maximise customer value and long-term profitability.
- Coordinate the development and implementation of customer offers, ensuring alignment with account strategy and Castrol’s value proposition.
- Establish clear growth targets, milestones and resource plans for key initiatives and effectively manage delivery across multiple stakeholders.
- Share best practices across the Industrial Global Account Management network and contribute to the development and execution of the wider Industrial strategy.
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Experience required
- 10+ years of experience in Sales or Marketing, including significant exposure to Industrial B2B products or solutions.
- 5+ years of experience managing large, complex customer accounts, preferably at a global level.
- Strong track record in strategic Key Account Management and developing and executing account strategies.
- Proven experience driving commercial growth and managing financial outcomes such as revenue, margin and volume.
- Strong negotiation and consultative selling skills, with experience leading complex contracts and tenders.
- Demonstrated ability to influence and coordinate senior stakeholders across multiple countries, functions and geographies.
- Strong customer relationship management skills, with the ability to build trusted relationships at senior levels.
- Degree in Engineering, Finance or a related discipline; a business qualification is preferred.
Privacy
The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact privacy.response@castrol.com.
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Equal opportunity employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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