Infosys
Industry Principal- Quality Engineering & Transformation
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Industry Principal – Quality Engineering & Transformation
Location: London, UK
Role Summary
The Industry Principal is a senior consulting and business leadership role responsible for driving enterprise-wide Quality Engineering (QE) transformation across multiple strategic clients, portfolios, and programs. This role operates at an executive level, serving as a trusted advisor to CIOs, CTOs, Engineering Leaders, and Business Executives while overseeing a portfolio of consulting engagements.
The Industry Principal Consultant is accountable for shaping quality transformation strategies, driving business growth, governing complex multi-program initiatives, building industry-specific solutions, and leading large consulting teams. The role combines deep Quality Engineering expertise, business consulting, AI-led innovation, portfolio governance, client relationship management, and practice leadership to deliver measurable business outcomes and sustained account growth.
Key Responsibilities
Executive Consulting & Strategic Transformation Leadership
- Serve as a trusted advisor to C-suite executives and technology leadership teams across multiple client accounts.
- Define enterprise-wide Quality Engineering transformation strategies aligned with business and digital transformation objectives.
- Lead large-scale transformation engagements spanning multiple business units, programs, and geographic regions.
- Establish industry-specific quality vision, operating models, governance frameworks, and transformation roadmaps.
- Drive enterprise modernization initiatives including Agile transformation, DevOps adoption, cloud migration, platform modernization, ERP transformation, and AI-enabled quality engineering.
- Conduct executive workshops, assessments, and strategic advisory sessions to influence technology and business decisions.
- Develop long-term client transformation roadmaps and multi-year investment strategies.
Portfolio & Multi-Program Leadership
- Provide executive oversight for multiple client engagements, programs, and transformation initiatives simultaneously.
- Govern multi-million-dollar portfolios encompassing Quality Engineering, Test Automation, Digital Assurance, AI Validation, SAP Testing, Data Testing, and Cloud Validation.
- Ensure alignment of delivery outcomes with business objectives, contractual commitments, and customer success metrics.
- Drive portfolio planning, resource strategy, capacity management, risk governance, and financial performance management.
- Lead steering committee reviews, executive governance forums, and strategic account reviews.
- Enable cross-program standardization, reusable frameworks, and delivery excellence across engagements.
- Oversee delivery quality, operational efficiency, customer satisfaction, revenue growth, and margin performance.
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Industry Solution Leadership
- Develop industry-specific Quality Engineering offerings and transformation frameworks.
- Build differentiated solutions addressing industry challenges across:
- Banking & Financial Services
- Retail & Consumer Goods
- Healthcare & Life Sciences
- Manufacturing
- Technology & Hi-Tech
- Telecommunications
- Airlines & Transportation
- Translate industry trends, regulatory requirements, and business priorities into consulting-led transformation solutions.
- Drive innovation programs that address emerging customer needs and technology disruptions.
- Create industry points of view, whitepapers, thought leadership assets, and market offerings.
Quality Engineering, AI & Innovation Strategy
- Define enterprise-level Quality Engineering vision and modernization strategies.
- Lead adoption of AI-First Quality Engineering models leveraging Generative AI, Agentic AI, Predictive Analytics, and Autonomous Testing.
- Drive enterprise automation transformation across functional, API, performance, data, security, and cloud testing domains.
- Sponsor development of reusable accelerators, platforms, frameworks, and AI-powered quality solutions.
- Create innovation roadmaps focused on improving productivity, quality outcomes, and cost optimization.
- Evaluate emerging technologies and establish strategic partnerships with leading QE and AI technology providers.
- Guide customers in realizing measurable ROI from AI-led quality transformation initiatives.
Client Leadership & Relationship Management
- Own executive relationships across multiple strategic accounts.
- Act as the primary escalation and governance leader for complex client engagements.
- Build trusted partnerships with business executives, engineering leaders, architecture teams, and program sponsors.
- Influence senior stakeholders through business case development, transformation recommendations, and executive presentations.
- Identify client challenges and proactively shape consulting-led transformation opportunities.
- Drive customer success, account expansion, and long-term strategic partnerships.
Business Growth & Account Expansion
- Lead consulting-led growth initiatives across multiple strategic accounts.
- Identify and create large transformation opportunities, managed services deals, and consulting engagements.
- Drive revenue growth, pipeline generation, account mining, and strategic deal pursuits.
- Own solution strategy for large RFPs, RFIs, proposals, and transformation assessments.
- Collaborate with sales, account teams, and practice leaders to develop winning strategies.
- Support contract negotiations, commercials, investment planning, and business case development.
- Contribute significantly to annual revenue, margin, and portfolio growth targets.
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Practice & Talent Leadership
- Build and grow Quality Engineering consulting capabilities across regions and industry verticals.
- Mentor Principal Consultants, Consulting Managers, Program Directors, and QE Leaders.
- Establish consulting methodologies, governance models, playbooks, and reusable assets.
- Drive competency development in AI-led Quality Engineering, consulting skills, program governance, and executive stakeholder management.
- Foster a culture of innovation, thought leadership, and continuous improvement.
- Lead hiring strategy, succession planning, and leadership development initiatives.
Required Skills & Expertise
Strategic Leadership
- Enterprise Transformation Consulting
- Portfolio & Program Governance
- Executive Advisory & C-Suite Engagement
- Business Consulting & Digital Transformation
- Operating Model Design
- Organizational Change Management
Quality Engineering
- Enterprise Quality Engineering Strategy
- Testing Center of Excellence (TCoE)
- Test Automation & Continuous Testing
- Agile, DevOps & CI/CD
- Cloud Migration Validation
- Data Platform & ETL Testing
- Performance Engineering
- SAP, ERP & Enterprise Application Validation
AI & Innovation
- Generative AI & Agentic AI
- AI Assurance & AI Validation
- Autonomous Testing
- Predictive Quality Analytics
- AI-Powered Test Automation
- Innovation & Emerging Technology Strategy
Business & Account Management
- Strategic Account Growth
- Executive Stakeholder Management
- Financial & Revenue Management
- Proposal & Deal Leadership
- Managed Services Transformation
- Consultative Selling & Business Development
Key Deliverables
- Enterprise QE Transformation Strategy & Roadmaps
- Multi-Year Quality Modernization Programs
- Industry-Specific Quality Engineering Solutions
- AI-Enabled Quality Transformation Frameworks
- Executive Governance & Business Performance Dashboards
- Portfolio Health Reviews & Risk Mitigation Plans
- Business Growth & Account Expansion Strategies
- Consulting Assets, Accelerators & Thought Leadership
- Capability Development & Practice Growth Initiatives
- Revenue, Margin, and Customer Success Outcomes
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 56 countries to navigate their digital transformation journey through innovative solutions, cloud technologies, AI-powered services, and enterprise modernization. Our commitment to continuous learning, innovation, and excellence enables us to deliver business value at scale while fostering an inclusive and diverse workplace.
Infosys is an equal opportunity employer and encourages applications from diverse backgrounds and experiences.
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