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Industry Programmes Coordinator, FASHION RETAIL ACADEMY
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EFI Training (part of the Education for Industry Group)
Full-Time
Permanent
FRA: Electra House – London, Moorgate EC2M 6SE and LCBT: 3-5 Fashion Street, London, E1 6PX
About EFI Group
EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.
About The Role
The Industry Programmes Coordinator will primarily oversee the delivery of customised training programmes for employer partners, alongside EFI’s portfolio of industry-aligned short courses and summer schools. Acting as a key point of coordination across multiple projects, the role has a dual focus: ensuring employer partners receive exceptional support throughout the delivery of professional training programmes and providing members of the public with an outstanding learning experience on EFI’s professional short courses at Electra House.
The Industry Programmes Coordinator will play a vital operational role in liaising confidently and professionally with a range of stakeholders, including internal colleagues, employer-partners, and adult learners. The postholder will require strong organisational skills to manage project documentation, maintain accurate records on the business development database, coordinate stakeholder diaries, and ensure timely, professional correspondence.
The Industry Programmes Coordinator will support this work by maintaining up-to-date records of industry programme development and delivery activity, ensuring that relevant information is easily accessible as needed by wider stakeholders. The postholder is expected to maintain a general awareness of emerging trends and brands within fashion, retail, beauty and related sectors, with a focus on understanding employer demand for skills training. This awareness will inform day-to-day tasks and enable the individual to demonstrate the EFI values.
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Please note that this is not a teaching role and the postholder will not be expected to deliver training or be a subject expert in the topics we teach but will coordinate the activities of those responsible.
On occasion, the postholder may be expected to work outside of normal working hours, including weekends and bank holidays. This time will always be compensated as time-off-in-lieu and sufficient notice will always be provided.
About you
Qualifications:
- Level 2 qualifications (or equivalent) in English and Mathematics (GCSE Grade C/4 or above), alongside a Level 3 qualification (e.g., A-levels, BTEC) in any subject.
- Evidence of continuing professional development relevant to previous roles is essential.
- An undergraduate qualification in a related subject is desirable.
Experience:
- Experience within work-based learning, training, learning and development, or a similar environment.
- Experience supporting professional development programmes, managing data and databases, coordinating projects, maintaining client relationships, and managing multiple priorities and deadlines.
- Experience in report writing, minute-taking, and event support is desirable.
Expertise:
- Knowledge of professional development programmes, including apprenticeships, CPD, and short courses.
- Understanding of stakeholder engagement, project coordination, data management, and client support.
- Familiarity with the fashion, retail, luxury, and beauty sectors is advantageous.
Skills:
- Strong communication, organisation, and stakeholder management skills, with proficiency in Microsoft Office 365.
- Ability to coordinate projects, manage competing priorities, maintain accurate records, and adopt a proactive, solutions-focused approach.
Values:
- Commitment to collaboration, continuous professional development, adaptability, and delivering high-quality stakeholder experiences through a client-focused and team-oriented approach.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
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Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD.
- Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.
To explore the full range of our benefits, please click here.
Salary
From £30,600 to £34,000 per annum, subject to qualifications and experience
How to apply/Next Steps
Click 'Apply for this job' to submit your application.
Closing Date
8am on Tuesday, 11 August 2026.
Interviews/Recruitment Day
Interviews held in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE.
More Information/Contact us
For more information about the EFI Group, visit our EFI, EFI Training websites and refer to the job description.
Please contact recruitment@efigroup.ac.uk for further information.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Thank you for sharing our values and commitment to student safety.
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