RYZE
Influencer Product Fulfillment Coordinator
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COMPANY 🌱
RYZE was founded in 2019 by Andrée Werner and Rashad Hossain, out of a parents' basement 🏠, with a mission to change daily health, starting with the morning routine: a nutrient-dense mushroom coffee ☕🍄 delivering clean energy ⚡, mental clarity 🧠, and immune support 🛡️. Built on a Direct-to-Consumer foundation with a performance marketing engine, RYZE achieved hockey-stick growth 📈 and a community of over 1 million active subscribers. 🎉
DTC remains the foundation, but RYZE has expanded into mass retail 🛒, quickly becoming the #2 item in Target's overall coffee category and is now executing a multi-channel expansion, with a cross-category launch coming in early 2027 🚀.
RYZE is uniquely positioned to redefine how people think about daily wellness. ✨ We're a lean, fast-moving, mission-driven team who believe daily rituals create the foundation for living your greatest life, and we're just getting started! 🌱🔥
WHAT YOU'LL DO 🎯
Reporting to the Influencer Marketing Coordinator, you'll manage the day-to-day mechanics of getting product into the hands of a high volume of creators. This is a detail-heavy, execution-focused role: accurate addresses, correct orders, tracked shipments, and clean records — at scale.
This is an ideal opportunity for someone who takes pride in flawless execution and wants to build fulfillment and logistics experience within one of the largest creator programs in consumer goods.
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Responsibilities will include:
- Shipment Processing
- Manage product send-outs to a high volume of creators, ensuring every shipment is accurate and on time.
- Process shipping requests: verify addresses, generate labels, and coordinate with fulfillment/warehouse partners.
- Track shipments in transit and proactively resolve delivery issues (delays, returns, lost packages).
- Support surge fulfillment for experiential events, product launches, and large-scale gifting waves.
- Process returns and exchanges for incorrect, damaged, or undeliverable shipments.
- Records & Inventory
- Maintain accurate, up-to-date records of what was sent, to whom, and when in the creator CRM/tracker.
- Reconcile inventory allocated for gifting against actual shipments to catch discrepancies early.
- Flag stock shortages or fulfillment bottlenecks before they cause missed or delayed sends.
- Communication
- Communicate shipment status and tracking information to creators and to the Coordinator.
- Keep the Coordinator looped in without needing to be chased for updates.
WHAT WE'RE LOOKING FOR 🔍
- 1–2+ years of experience in fulfillment, logistics, order processing, or virtual assistant work.
- Highly detail-oriented and organized.
- Comfortable managing high shipment volumes under deadlines.
- Experience with shipping/fulfillment platforms and spreadsheets.
- Clear written communication.
- Experience supporting an influencer or creator gifting program.
- Experience with shipping platforms like ShipBob or similar.
- Reliable internet connection and ability to work independently across time zones.
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PERSONAL CHARACTERISTICS 💫
- Low-ego, team-first: The best idea wins, no matter whose it is
- Self-starter: You see what needs doing and get after it, no waiting for direction
- Comfortable in ambiguity: Fast pace and shifting priorities energize you rather than rattle you
- Builder at heart: You're energized by a fast-moving environment where you help create the processes and playbooks, not just follow them
- Mission-driven: You genuinely care about wellness and are excited to help build RYZE's next chapter
WHAT WE OFFER 🌟
Benefits
- Competitive hourly or monthly contract compensation 💰
- Fully remote, flexible work environment 🌍
- Opportunity to work on high-impact performance creative for a fast-growing brand 🚀
- Access to RYZE creative assets, tools, templates, and performance insights 🎨
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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