Lancashire County Council
Information Access Officer
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Salary £32,061-36,363 Per annum | Permanent, Full Time, 37 hours per week | Preston, Lancashire, United Kingdom
Information Access Officer
Do you enjoy combining analytical thinking with outstanding customer service? Are you passionate about transparency, data protection and helping people access the information they need?
We're looking for two Information Access Officers to join our expanding team, playing a pivotal role in protecting information, supporting public trust and helping the Council meet its legal responsibilities.
This is a varied and rewarding role where no two days are the same. You'll manage and coordinate requests made under the Freedom of Information Act (FOIA), Environmental Information Regulations (EIR), UK GDPR and the Data Protection Act whilst working closely with services across a large and complex organisation.
You'll investigate information requests, analyse data, interpret legislation and provide clear, practical advice to colleagues and customers. It's the perfect opportunity for someone who enjoys balancing technical problem-solving with delivering an excellent service experience.
About You
You're someone who thrives on getting into the detail while never losing sight of the people behind the process.
You may already be working in Information Governance, Information Rights, Data Protection or a similar field and have experience handling information requests in a public sector environment.
You understand the importance of accuracy, confidentiality and good judgement when managing sensitive information.
We're looking for someone who can:
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- Interpret and apply information rights legislation with confidence.
- Analyse complex information and make balanced, evidence-based decisions.
- Build positive relationships with colleagues, customers and stakeholders.
- Communicate clearly, professionally and empathetically, even when dealing with challenging situations.
- Prioritise competing demands and consistently meet statutory deadlines.
- Champion best practice and continuous improvement.
Most importantly, you'll bring a customer-focused mindset, a keen eye for detail and a genuine commitment to openness, accountability and excellent public service.
About Us
At Lancashire County Council, we're committed to delivering services that make a real difference to the people and communities we serve. Our Information Governance Team is at the heart of that mission, helping ensure transparency, accountability and the responsible use of information.
When you join us, you'll become part of a supportive and knowledgeable team where your expertise is valued, your development is encouraged and your contribution has a direct impact across the organisation.
In return, we offer:
- Competitive salary
- 26 days annual leave plus bank holidays
- Flexible working opportunities
- Health and wellbeing support
- Family-friendly policies
- Financial and travel benefits
- Training and development opportunities
If you're looking for a role where data, legislation, problem-solving and customer service come together, we'd love to hear from you. Join us and help ensure the right information reaches the right people, in the right way.
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Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post.
Please ensure you address and evidence all the essential criteria from the person specification at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage.
Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.
If you're already a Lancashire County Council employee, you must apply via the internal vacancies option on Oracle Fusion.
Interviews will be held at County Hall, Preston, PR1 8XJ, during 24th-26th August.
For further information please contact Joanne Winston, Information Governance Manager by emailing Joanne.Winston@lancashire.gov.uk.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
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