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Information Governance Support Officer
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Job Title: Information Governance Support Officer
Hours: 30
Salary: £29,071 - £33,119 pro rata
Contract: Permanent
Location: Hereford Plough Lane
The Role
Herefordshire Council are seeking an enthusiastic part-time (30 hours) Information Governance Support Officer to support the administration processes and workload within their busy Information Governance Team. Forming part of the Corporate Services Directorate, the Information Governance Team is a dynamic, multi-skilled team responsible for delivering the council’s strategy for meeting statutory requirements around managing information.
What will you be doing?
As an Information Governance Support Officer, you will be one of the main points of contact for Freedom of Information and Environmental Information Regulations requests and other information requests from the public. You will also support the wider Information Governance team with the delivery of the council’s Information Governance policy and framework. You will be working with, and directly supporting, the Information Governance Manager, Data Protection Officer, and other members of the team. You will be able to demonstrate excellent communication skills both written and verbal, and strong interpersonal and analytical skills. You will also have experience of working to deadlines and with confidential information.
About You
As an Information Governance Support Officer, you will have:
- A good educational background, preferably to A-Level standard.
- Demonstrable recent and continuing professional development.
- Experience of working within Information Governance or Administration will stand you in good stead for this role.
- The ability to work in a complex environment while dealing with changing priorities.
We Offer
A competitive salary, holiday entitlement, and access to their contributory pension and staff benefits scheme, which includes:
- Salary range of £28,142 – £32,061 (pro rata).
- Enrolment in the Local Government Pension Scheme (LGPS).
- Career progression: clear pathways to progress.
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period.
- Flexible working: including the potential for job-sharing, part-time hours, and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling.
- Payment of professional membership fees (based on role requirements).
- Pick your perks – their benefits include access to a range of retail, leisure, holiday, and health benefits. This includes savings, cash back, and discounts.
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They are proud and excited to unveil their new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion, and possibility, the video brings to life what it means to work somewhere you truly belong.
At Herefordshire Council, every role matters, and every person makes a real difference for their communities. They are a team where people feel valued, supported, and empowered to grow together.
Herefordshire is big-hearted, welcoming, and friendly. They have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west.
Historically, Herefordshire has been the gateway to the Marches. They embrace partnership working. They are a member of the Marches Forward Partnership, a cross-border collaboration between Herefordshire, Monmouthshire, Powys, and Shropshire who are collectively working to secure funding to invest in the region.
The council priorities over the next four years are set out in the Council Plan, with four main areas:
People
- They will enable residents to realize their potential, to be healthy, and to be part of great communities who support each other. They want all children to have the best start in life.
Place
- They will protect and enhance their environment and ensure that Herefordshire is a great place to live. They will support the right housing in the right place, they will support access to green spaces, and they will do everything they can to recover the health of their rivers.
Growth
- They will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development, along with providing the right infrastructure.
Transformation
- They will be an efficient council that embraces best practice, delivers innovation through technology, and demonstrates value for money.
Don’t meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, they can provide supportive and welcoming opportunities to help you develop your professional, management, & supervisory skills.
Reasonable Adjustments
Their recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: enquiries@hoopleresourcing.co.uk.
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Creating an inclusive workplace
They encourage their employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity, and shape their organization. They have eight employee network groups, collectives of colleagues who often share identities, life experiences, or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.
For more information on their Employee Network Groups, please view their dedicated recruitment website: www.spiritofherefordshire.com.
Commitments, Covenants, and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of their commitment to the “Disability Confident” scheme.
- Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of their pledge to support the Armed Forces Covenant.
- Those who indicate in their application that they are a Herefordshire care leaver. This is part of their commitment to supporting young people leaving their care.
They take their commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults seriously and expect all of their staff, visitors, and volunteers to share in this commitment.
They are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it may be subject to a Disclosure and Barring Service check.
How To Apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills, and abilities for the role.
For more information or to arrange an informal discussion about the role, please contact: (Claire Jacobs, Information Governance Manager, Claire.jacobs@herefordshire.gov.uk).
Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time, and location of your interview, so please keep an eye on your email inbox - check your spam/junk folder too. Good luck, they are looking forward to meeting you!
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