The role is time-bound and should strengthen existing partner and coordination capacity, with a clear focus on knowledge transfer, transition and handover.

General Responsibilities

(The specific responsibilities will be different for each assignment, based on the needs and the context of the response)

Information management systems

• Support and strengthen cluster, sector, inter-sector/inter-cluster and other relevant humanitarian coordination structures at national and sub-national level
• Assess information needs, existing systems and key information gaps.
• Establish or strengthen practical IM systems, processes and data flows.
• Develop and maintain common datasets, reporting tools and data standards.
• Ensure appropriate data quality, protection and information-sharing practices.
• Support transition and handover of IM systems and responsibilities.

Analysis and information products

• Collect, consolidate and analyse humanitarian and operational data.
• Produce timely and actionable information products, including dashboards, maps and analysis.
• Support needs assessments and analysis of response coverage, gaps and trends.
• Translate data and analysis into clear information for operational decision-making.

Information Management Coordination

• Coordinate Information Management processes across clusters, sectors, agencies and other response actors.
• Support Information Management working groups, coordination forums and common reporting processes.
• Advise response teams and coordination structures on information needs, systems and analysis.
• Promote harmonised approaches and reduce duplication in information collection and reporting.
• Strengthen the capacity of national and local actors through coaching and practical support.

Find more details about the core pool, and Information Management specialist roles and responsibilities here.

Qualifications

Minimum required Experience:

• Minimum 7 years of international humanitarian experience
• Minimum 3 international humanitarian missions working in complex emergency settings, high-risk and hardship environments at coordination/management level
• Recent operational emergency experience, preferably within the last five years
• Prior UN or inter-agency experience. Experience with multiple UN agencies will be an added value.

Language Requirements:

• Mandatory Full professional proficiency in English, and at least one of French, Arabic, Portuguese or Spanish

Other Requirements:

• Proven experience in humanitarian information management in emergency and/or complex crisis contexts.
• Demonstrated experience establishing or strengthening IM systems, processes and data flows.
• Demonstrated experience in humanitarian data collection, management, analysis and visualisation.
• Demonstrated experience developing information products such as dashboards, maps, datasets and analytical reports.
• Demonstrated understanding of humanitarian coordination structures and the role of IM in supporting coordination and decision-making.
• Ability to translate complex data and analysis into clear, timely and actionable information.
• Demonstrated ability to coordinate IM processes across multiple organisations and stakeholders.
• Knowledge of data protection, responsible data management and information-sharing principles.

What We Offer

In recognition of your expertise and contributions, we provide the following benefits and opportunities:

• Rewarding work for a renowned global organisation
• Access to a network of humanitarian, peace, and development professionals
• A dedicated Staff Care Unit
• Salary and benefits in accordance with NORCAP´s framework for international assignments

Our Values & Commitment

NORCAP is part of the Norwegian Refugee Council (NRC).

All NRC employees are expected to act in accordance with the organisation's values. Being dedicated, innovative, inclusive, and accountable are behaviours and beliefs that guide how we work and how we build relationships. We are committed to creating a safe, respectful, and inclusive workplace where everyone feels valued, empowered, supported, and a genuine sense of belonging.

NORCAP values diversity, equity, and inclusion and welcomes applications from all qualified candidates. We believe that a diverse workforce strengthens our ability to respond effectively to the needs of people affected by crisis.

NRC has a zero-tolerance stance toward any form of exploitation or abuse, including sexual exploitation, abuse, and harassment (SEAH), and we do not tolerate inaction when concerns arise.

All offers are subject to reference and background checks conducted in line with our safeguarding standards, and NORCAP reserves the right to conduct a full background check on shortlisted candidates.

How To Apply

Based on what you have read so far, do you think you could be a good fit? If so, please follow these steps and apply!

• When submitting your application, kindly register in English your full employment history and education. Please include your full name as written in your passport. Uploaded CVs alone will not be reviewed.
• NORCAP reserves the right to conduct a full background check on shortlisted candidates.
• An approved Health Certificate will be required prior to contract commencement and assignment.
• Feedback will be given to all applicants within four weeks after the closing of this advertisement.
• Apply before 23rd September 2026, 11:59PM Central European Time

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

About The Team

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.