University Hospital Southampton NHS FT
Information Officer - Critical Care

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Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
Main duties of the job
We are seeking an efficient and motivated individual to join the critical care audit team.
The post holder will collect and enter data, resolve queries, perform simple analyses, and produce and disseminate written reports.
The post includes coding of reasons for admission to the Intensive Care Unit and, as such, applicants should ideally have a basic level of theoretical knowledge, or equivalent experience, providing an understanding of medical terminology, anatomical and physiological terms.
Working for our organisation
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
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At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Detailed Job Description And Main Responsibilities
The successful applicant will be proud of their track record of attention to detail and accuracy and be able to demonstrate keyboard and word processing skills sufficient to enable data entry and formulation of reports.
Knowledge of database systems and spreadsheets would be a distinct advantage, as would experience of using clinical information, patient administration and results systems. Ability to concentrate for prolonged periods of time is an essential aptitude.
A major part of the role will be to collate and enter Critical Care Minimum Dataset (CCMDS) and Intensive Care National Audit and Research Centre (ICNARC) information for patients admitted to critical care.
This data contributes to accurate activity data, is used to ensure correct funding is received for patient care and also informs best clinical practice both within and outside UHS. The post is mostly office-based but also requires working within ICU and HDU areas liaising with clinicians, nurses and other unit staff. The post holder will join an experienced team of Information Officers and will report to the critical care Clinical Information System Manager.


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Person specification
Qualifications, Knowledge And Experience
Essential criteria
- Knowledge of data analysis and associated software/computer systems gained through diploma level qualification or equivalent extensive experience using a range of computer systems to enter, collate, review and interpret information.
- Basic level of theoretical knowledge or equivalent experience from a clinical environment providing an understanding of medical terminology, anatomical and physiological terms and complex coding techniques.
- Experience of dealing with queries, assessing if data is robust, identifying inaccurate data, undertaking validation tasks and ensuring that problem areas are escalated as necessary.
- Able to clearly and accurately convey complex information both verbally and in suitable written formats to a variety of audiences.
Desirable criteria
- Advanced MS Excel experience
- Experience of datasets
- Creating charts/tables that enable CC Directorate to effectively plan adequate resource utilisation and financial projections
- Knowledge of case note tracking computerised patient administrative systems.
- Previous experience of clinical audit/information systems.
Trust Values
Essential criteria
- Patient First
- Working Together
- Always Improving
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