Essential Criteria:

• In-depth knowledge of FOIA and DPA legislation and its practical application.
• Strong analytical and problem-solving skills for handling complex cases.
• Excellent written and verbal communication skills for drafting responses and delivering training.
• Ability to manage multiple priorities and meet statutory deadlines.
• Proven experience providing technical advice and guidance to colleagues, supported by evidence of tangible positive outcomes or improved organisational practice.

Desirable Criteria:

• Experience managing FOIA/SAR internal reviews and ICO complaints.
• Familiarity with case management systems and redaction tools.
• Previous experience delivering training or guidance in a technical area.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office Closures

If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

For more information on where you might be working, review this information on our locations (opens in a new window)

This Site Is

Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle

You will be given more information about what this means at the job offer stage.

This vacancy is only available at the specified locations, alternative locations are not available.

Your office location is contractual so if you are successful, there is an expectation that you will attend that office location as required by the business. You need to consider how you will meet this requirement before you apply and discuss any concerns with the vacancy holder before accepting any role.

Additional Security Information

Please note that if you are appointed to 100 Parliament Street, as a condition of working in this location you will be required to obtain Counter Terrorist Check (CTC) level clearance.

To obtain this level of clearance, you will normally need to meet the minimum UK residency period, which for CTC is 3 years UK residency prior to your vetting application.

You may not be able to start in the location until clearance is granted.

If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• 15-minute technical presentation

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How To Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and key achievements from your career which reflects key responsibilities of the role. Provide specific instances from your career detailing successes where you can.
• A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the essential criteria of the role, using specific examples from your career where you can.

Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.

Sift

In the event of a large number of applications being received, an initial sift may be held on your CV. Those who pass will have their full application reviewed.

At full sift, your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

The interview will be 1 hour in duration and will be held by a 3-person panel. During the panel interview, you will be asked two behaviour-based questions, behaviours outlined below, and one experience-based question. You will also be required to deliver a 15-minute technical presentation which will include follow up questions. You will be given details of the presentation if you are invited to interview.

Behaviours

• Managing a Quality Service
• Making Effective Decisions

When answering you will be required to provide a specific instance from your career which demonstrates the technical skill, experience or behaviour in