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Information Services Officer
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Shape the way information supports better decisions.
Are you passionate about information governance and digital systems? Do you enjoy improving business processes, solving problems and helping others work more effectively?
The Shire of Capel is seeking an Information Services Officer to play a key role in supporting our contemporary information governance framework. This is an exciting opportunity to combine technical expertise with customer service, working across the organisation to ensure corporate information is secure, accessible and managed in accordance with legislative and organisational requirements. Working within the Business & Technology Services team, you will administer our enterprise information management systems, provide specialist advice and training to employees, monitor compliance, and contribute to the ongoing optimisation of our ERP and information governance environment.
The Shire of Capel is located in the South West, halfway between Bunbury and Busselton. We are nestled between the beach and the forest and are one of the fastest growing coastal Shires in Australia. At the Shire we value Honesty, Empathy, Accountability, Respect and Teamwork which underpin the way we work with our elected members, the community and each other.
Job Description
As the Information Services Officer, you will:
- Administer the Shire's Electronic Document and Records Management System (EDRMS) and information management processes.
- Provide specialist advice and support to employees on information governance, records management and legislative requirements.
- Monitor records management compliance and undertake audits to improve organisational practices.
- Deliver training, induction and user education to build organisational capability.
- Support the ongoing optimisation of information systems, workflows, taxonomy and metadata.
- Contribute to ERP implementation and continuous improvement initiatives that enhance service delivery across the organisation.
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The Rewards
As part of our team, you will enjoy:
- Flexibility and support
- Investment in you and your career
- An inclusive culture where all our people are valued, EEO, diversity and differences are respected
- A strong focus on employee wellbeing and safety
- Full time, 19-day work month
- Base annual salary $84,927 per annum dependent on skills, experience, and qualifications
- Annual leave loading of 17.5%
- Up to 14% Shire superannuation contribution
- Employee benefits program offering a wide range of discounts
For further position related requirements please refer to Position Description – Information Services Officer PDF (377KB). If you are viewing this ad in Seek the link may have been removed. Please view this vacancy on our website at capel.wa.gov.au/council/work-with-us.aspx to access the position description.
Desired Skills And Experience
We embrace diversity and encourage applications from individuals of diverse backgrounds to join us in servicing our community for the future.
To be considered for this role you will be able to demonstrate:
As the Information Services Officer, you will:
- Administer the Shire's Electronic Document and Records Management System (EDRMS) and information management processes.
- Provide specialist advice and support to employees on information governance, records management and legislative requirements.
- Monitor records management compliance and undertake audits to improve organisational practices.
- Deliver training, induction and user education to build organisational capability.
- Support the ongoing optimisation of information systems, workflows, taxonomy and metadata.
- Contribute to ERP implementation and continuous improvement initiatives that enhance service delivery across the organisation.
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The following will be highly regarded:
- Experience within Local Government or another public sector environment.
- Knowledge of the State Records Act 2000 (WA), Privacy and Responsible Information Sharing Act 2024 (WA) and the General Retention and Disposal Authority for Local Government Information.
- Relevant qualifications in Information Management, Records Management, Business Administration or a related discipline.
Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact People & Culture on (08) 9727 0222.
Further position-related enquiries can be directed to Deb Wilkes, Coordinator Information Services or People & Culture on (08) 9727 0222.
Applications close: 9.00am on Tuesday 25 August 2026.
The Shire of Capel reserves the right to commence interviewing prior to the application close date and close this position for applications early should a suitable candidate be found.
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