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Information, Systems and Technology (IST) Trainer
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Contract Type: Temporary to 14 February 2027
Salary: Grade F Salary A GBP 37,280 per annum (pay award pending)
Location: Joint Training Centre
Hours: 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate.
Closing date: midnight on 10 August 2026
About Us
At Derbyshire Fire and Rescue Service, we're more than an emergency service: we're a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it's responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference.
We're proud to be one of the country's top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty's Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do.
About The Role
Are you passionate about empowering others through digital learning? Join us as we drive ongoing improvement and digital transformation across our Service. You'll play a key role in shaping our commitment to digital excellence and staff development, all while working in an inclusive and agile environment where your contributions are truly valued.
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What You'll Do
- Inspire and equip colleagues by delivering our digital skills training plan.
- Welcome new starters and support their success through engaging induction, onboarding, and operational readiness sessions.
- Champion our peer-led Digital Champions Network, helping to foster collaborative digital learning.
- Partner with departments and stations to address IT training needs, including tailoring solutions for unique requests.
- Assess training needs and measure the impact of your work to ensure we're always improving.
- Design and refresh engaging e-learning materials.
- Get involved in ICT projects and drive digital transformation initiatives.
There will be a requirement for some travel for which a pool car will be provided.
Please see the attached Job Description/ Person Specification for more information about this exciting role.
Required Qualifications And Experience
To be successful in this role, you will bring the following qualifications and experience:
- Level 3 qualification in education and training or equivalent or demonstrable experience in a training environment
- Level 3 qualification in assessing vocational achievement or equivalent (this is a desirable qualification)
- Level 4 qualification in ICT or equivalent
- Microsoft Office Qualification
- Training design, delivery and methods e.g. classroom, e-learning, virtually
- Training evaluation and measuring the effectiveness of training
- How information systems and technology, in particular training in this area supports wider organisational objectives
- E-Learning platform monitoring and development
- Learning styles and learning needs
- Extensive use of working with ICT and systems in a customer service/training environment, particularly with Microsoft products
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What We Offer In Return
We believe in rewarding our people with more than just a salary. Here's what you can expect when you join us:
- Flexible working hours.
- Agile working (60% office-based).
- Family-friendly policies.
- Annual leave entitlement of 27 days, increasing to 32 days after 5 years of service.
- Free, secure on-site car parking.
- Health and wellbeing services, including free access to gyms at Derbyshire Fire and Rescue Service locations.
- Employee discount scheme (Boost) and eligibility for Blue Light Card.
- Employee support networks.
- Enhanced Maternity Pay (subject to meeting eligibility criteria).
- Occupational Sick Pay.
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