Spait Infotech
Information Technology Analyst
United Kingdom
Posted about 21 hours ago
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Key Responsibilities
- Analyze business and IT requirements and translate them into technical solutions.
- Monitor and support IT applications, systems, and business processes.
- Investigate technical issues and coordinate with development and infrastructure teams to resolve them.
- Gather requirements from business stakeholders and document functional and technical specifications.
- Analyze system performance, processes, and workflows.
- Identify opportunities to improve IT systems, processes, and operational efficiency.
- Prepare reports, dashboards, and analytical documentation.
- Support application implementations, upgrades, and system integrations.
- Perform data analysis using SQL, Excel, Power BI, or similar tools.
- Conduct system testing and support UAT (User Acceptance Testing).
- Track incidents, problems, and change requests.
- Maintain technical and business process documentation.
- Work with project managers, developers, QA teams, vendors, and business users.
- Ensure IT solutions align with business requirements and organizational standards.
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Required Skills
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- Experience in IT analysis, business analysis, systems analysis, or a related role.
- Strong analytical and problem-solving abilities.
- Good knowledge of SQL and databases.
- Experience with Microsoft Excel and Power BI is preferred.
- Understanding of software development and IT service management processes.
- Experience with requirements gathering and documentation.
- Knowledge of Agile/Scrum methodologies.
- Good understanding of system testing and UAT.
- Strong communication and stakeholder-management skills.
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Skills
IT Analysis
Business Analysis
Systems Analysis
SQL
Microsoft Excel
Power BI
Requirements Gathering
Agile
Scrum
User Acceptance Testing
Stakeholder Management
Technical Documentation
Data Analysis
IT Service Management
System Testing
Problem Solving
Location