Insight Global
Information Technology Associate
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Day to day:
Insight Global is hiring a IT Associate to join a global Consulting company for frontline IT support in London. This Tier 1 support role is ideal for someone with IT experience who thrives in a fast-paced, customer-facing environment. You’ll be the go-to person for providing hands on support at IT Hub areas and will be responsible for building and configuring hardware for new hires and replacements, delivering a seamless “white glove” experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Providing in-person technical support at IT Hub walk-up stations
- Delivering high-touch customer service to ensure a smooth user experience
- Building and configuring laptops for new joiners and replacements
- Supporting application setup
- Performing basic troubleshooting
- Logging and managing IT service tickets to maintain efficient and responsive support operations
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Must haves:
- IT support experience
- Strong customer service and communication skills
- Experience with Windows 11, Mac, and Microsoft Office
- Ticketing systems experience (ideally ServiceNow)
- Imaging experience (preferably using Intune)
- Application setup and configuration experience
- Familiarity with Active Directory (e.g., password resets, account lockouts), troubleshooting
- Mobile phone experience (MDM) with iOS
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location