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Information Technology Infrastructure Manager
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IT Infrastructure & Operations Manager
Near Chester, £70,000
A fast-growing UK technology business is hiring an Infrastructure and Operations Manager - a broad, end-to-end role for someone who likes being the person the whole internal tech estate runs through.
The role is hands-on and functional-owner in equal measure. The new Infrastructure Manager will own the estate and manage the vendors and consultants around it, while designing the framework that lets the business scale. As the company's international footprint grows, this position is built to become the single point of ownership for global IT infrastructure and ISO 27001 governance - this role has a huge amount of scope for the future.
The Infrastructure & Operations Manager will own:
- Infrastructure, cloud & availability — proactive monitoring across servers, storage, firewalls, VPN and email gateway so tooling catches incidents before users do; ongoing management and optimisation of an Azure environment for resilience, cost and performance; backup, DR and business continuity that's documented and genuinely tested.
- Microsoft 365 & end-user tech — full ownership of the M365 stack (Exchange Online, Teams, SharePoint, Entra ID), resolving recurring desktop and email-client issues at the root rather than per user, and keeping software licences and SaaS subscriptions under control.
- Identity, access & credentials — MFA, conditional access and role-based access done properly; company ownership of every vendor, ISP, hosting, domain and certificate account so access is never tied to one individual; a clean, repeatable process for third-party and partner access.
- Cyber security & compliance — day-to-day ownership of the ISO 27001 ISMS through Stage 2 and the surveillance cycles that follow, driving MFA, Privileged Access Management and certificate-lifecycle work to completion, and maintaining the evidence behind Cyber Essentials Plus and GDPR renewals.
- Network, assets & documentation — a living map of the estate: network diagrams, system inventory and access model kept current for audit, plus IT asset lifecycle management and consistent cloud configuration standards.
- Governance & roadmap — IT policies covering acceptable use, data handling and change management; regular reporting to leadership on health, risk and progress; vendor relationships; and a multi-year roadmap for modernisation and security maturity.
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Experience needed:
- 5+ years running hybrid IT environments across on-premises and cloud
- Deep Azure (IAM/RBAC, Key Vault, networking, region management), Microsoft 365 / Exchange Online and Windows Server
- Strong grounding in cyber security best practice and frameworks, with hands-on ISO 27001, Cyber Essentials (Plus) and GDPR
- Experience administering an email security gateway / MTA, including DMARC, SPF and DKIM
- Rolled out MFA and Privileged Access Management, ideally in a regulated or insured environment
- Comfortable with monitoring and alerting tooling and designing incident-response processes
- Backup, DR and continuity plans you've built and tested
- Hands-on with network security tooling — firewalls, IDS/IPS, SIEM, endpoint protection
- A clear communicator who can be the primary point of contact and set out risk and timelines to non-technical leadership.
- Awareness of data-privacy and data-residency requirements for enterprise clients.
- Background in a SaaS product company or software vendor.
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This is a great opportunity with a blank canvas: real autonomy, budget to modernise, and a clear path to owning infrastructure and governance across a growing international business.
£70,000 · near Chester · 4+ days on-site. Apply with a current CV and we'll be in touch to talk through the detail.
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